Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,760 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,760 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Yappy Review - Love Yappy Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use. Great if can be personalised . Quick delivery, good choice”

Helpful Report

Posted 4 years ago

Dear Mary Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 4 years ago

“Great fun!!!”

Helpful Report

Posted 4 years ago

Dear Rosemary Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 4 years ago

“Rory was delighted with the gifts for her mummy and daddy. She can’t wait until they open them on Christmas Day.”

Helpful Report

Posted 4 years ago

Hi Sue, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Amanda

Posted 4 years ago

“Love these books. They will make fab Xmas presents for my grandchildren.”

Helpful Report

Posted 4 years ago

Dear Anne Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 4 years ago

“Good range of toys, treats and customisable goodies. Used a couple of discount codes for my orders including on a Halloween edition subscription box and an advent calendar. The subscription box had 3 toys, 2 treat bags, month supply of poop bags, a personalised treat tin and newspaper which was a huge saving on buying everything individually. The quality of the toys is something that impressed me most of all. Still haven’t made my way through all the poop bags or treats. The advent calendar is cute! Even my dad, who was a wood technician, is impressed by the craftsmanship and the Frenchie it belongs to is getting so much enjoyment from it. My biggest bug bear is with the website itself, it has created 2 different accounts for me as it wouldn’t log me in easily and can be buggy. Customer service is fantastic though!”

Helpful Report

Posted 4 years ago

Hi Brooke, Thank you so much for taking the time to leave us this 4* review, we really appreciate it. It sounds like you had a really pawsitive experience when shopping with us and we're so pleased that you are happy with your order. If you could please contact us via the website we can certainly delete one of the accounts for you. I do apologise for any inconvenience caused. Kind Regards, Amanda

Posted 4 years ago

“Easy to use site with a good range of fun and useful products.”

Helpful Report

Posted 4 years ago

Dear Jo Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 4 years ago

“Very nice site with interesting items”

Helpful Report

Posted 4 years ago

Hello Kim, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Amanda

Posted 4 years ago

“A very fun apron, a bit stiffer than I thought it would be, but with repeated washing I think it will soften. Do wish the apron ties were a bit longer--my husband who wears it is getting rounder during the pandemic home stays....”

Helpful Report

Posted 4 years ago

Hi Nina, Thank you so much for taking the time to leave us this 4* review, we really appreciate it. I will also be sure to pass your feedback over to our Product Design team to review. Kind Regards, Amanda

Posted 4 years ago

“Very quick to deliver orders and I am sure the gifts will be well received at Christmas 🎄”

Helpful Report

Posted 4 years ago

Hello Sally, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Amanda

Posted 4 years ago

“We love the products and have bought for friends as well as our own pup. We’ve usually been able to match the markings on dogs quite well, but our pup is a toy poodle and we couldn’t match his colours/markings as well as with other breeds previously. We still bought products with the picture anyway. Some lovely product ideas!”

Helpful Report

Posted 4 years ago

Hi Sarah, Thank you so much for taking the time to leave us this 4* review, we really appreciate it. I am delighted to hear that you love the Yappy products. I will also be sure to pass your feedback over to our Product Design team to review. Kind Regards, Amanda

Posted 4 years ago

“I absolutely love the advent calendar but aren’t able to give it to Chunk as he’s allergic to duck 😢”

Helpful Report

Posted 4 years ago

Hi Jacelyn, Thank you so much for taking the time to leave us a review of your recent pawchase! I am so sorry to hear that you were unable to give the advent calendar to Chunk, The treats sent are Duck & Orange flavour, however, you can use other treats in the calendar if you wish. Hopefully next year, Chunk can enjoy his advent calendar. Best Wishes, Amanda Best Wishes, Amanda

Posted 4 years ago

“It's ok.”

Helpful Report

Posted 4 years ago

Hi Carl, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Amanda

Posted 4 years ago

“Love Yappy, great quality and service. Dogs look adorable in their bandana's. Thanks”

Helpful Report

Posted 4 years ago

Hi Katie, Thank you so much for taking the time to leave us a review of your recent pawchase and for sharing this adorable picture! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Amanda

Posted 4 years ago

“Cute tea towel but I was disappointed the dogs name was not on it but I should have read the small print.”

Helpful Report

Posted 4 years ago

Hi Janet, Thank you so much for taking the time to leave us a review of your recent pawchase! I am so sorry to hear that you were disappointed with your item, I can see the tea towel you have ordered does only come with your chosen icon only and does not include the name, we do advise this online, I am very sorry if this was missed when ordering. Best Wishes Amanda

Posted 4 years ago

“Really unusual doggy themed gifts for dogs and their owners.”

Helpful Report

Posted 4 years ago

Dear Linda Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 4 years ago

“Nice quality merchandise quiet expensive but nice to have it personalised”

Helpful Report

Posted 4 years ago

Hi Carol, Thank you so much for taking the time to leave us this 4* review, we really appreciate it. I am delighted to hear that you love our pawsonalised products. I will also be sure to pass your feedback over to our Products team to review. Kind Regards, Amanda

Posted 4 years ago

“Great idea Useful purchase Looks like the pictures the website and great graphic of the dog ✅”

Helpful Report

Posted 4 years ago

Dear Lisa Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 4 years ago

“It's not every day that your dog will lick a Christmas card. Well it is, because that is what dogs do. However, in our house, Quinn not only licked the card but also gave it 2 paws up. Which I think either meant he liked it or else it meant 'Leave it on or near the floor, so I can get it myself'. Either way, it went down a treat. Oh dear! Did I really just say 'treat'?”

Helpful Report

Posted 4 years ago

Dear Damian Thank you ever so much for taking the time to leave us this wooftastic review! It' certainly sounds like Quinn really woofed his card, and I'm delighted to hear it! I do hope he didn't hear you say the T word too loudly though haha! I can only hope the recipient thinks it is as wonderful as Quinn does1 We would love to know if there is anything further we could do to turn this 4* review into a 5* one for you and Quinn though - we really do appreciate all the feedback we receive! Woofs and Barks Rhian

Posted 4 years ago

“I like looking through the lovely gifts. Have bought a few. Great service and personalisation”

Helpful Report

Posted 4 years ago

Hi Susan, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Amanda

Posted 4 years ago

“Yappy is always very good but I can't comment as it is a Christmas present”

Helpful Report

Posted 4 years ago

Hi Cheryl, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, and we will be would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Amanda

Posted 4 years ago

Yappy.com is rated 4.9 based on 26,760 reviews