Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,760 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,760 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Yappy Review - Love Yappy Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely idea, and good quality book. However...too many dogs look like ‘Lolly’, so it is very difficult to tell which one it is supposed to be! Would have been so much better if our dog stood out! Maybe a bow round her neck?”

Helpful Report

Posted 4 years ago

Hi Louisa, Thank you so much for taking the time to leave us such a woofly review regarding your recent Yappy experience. As a growing business, we really do appreciate all the feedback we receive. It's great to hear about what we are doing well, and also to see in which areas we can improve & develop. I will be sure to pass this feedback on to the team and we sure hope to see you again soon! Woofs and Barks, Amanda

Posted 4 years ago

“Bought as part of Teddy's birthday present on the 20th Oct, enabling us to pack all his goodies and couple toys when we go away for long weekends walking. Love the colour, nice and roomy, and Teddy will enjoy no doubt nosing in the bag for his treats, he's a cheeky boy.. Looks great.”

Helpful Report

Posted 4 years ago

“she loved it but unfortunately it didnt have her name on as we expected”

Helpful Report

Posted 4 years ago

Hi Ingrid, Thank you for taking the time to leave this review for us, we really do appreciate it. I have had a look into your order and can see the product you have picked does not come personalised with name and instead features your chosen icon only. We do mention this within the product description and also within the picture previews we provide. I can only apologise if this was missed when your order was placed. I hope I have been able to clear this up for you however, if you do have any further questions please do not hesitate to get in touch with our Customer Care team at help@yappy.com Kind Regards, Lucy Yappy.com

Posted 4 years ago

“Brilliant ideas for something a little different.”

Helpful Report

Posted 4 years ago

“Bandana arrived 1st ahead of rest of order. It would have been helpful if a note was enclosed making reference to the part shipment.”

Helpful Report

Posted 4 years ago

Hi Brenda, Thank you so much for taking the time to leave us such a woofly review regarding your recent Yappy experience. As a growing business, we really do appreciate all the feedback we receive. It's great to hear about what we are doing well, and also to see in which areas we can improve & develop. I will be sure to pass this feedback on. Woofs and Barks, Amanda.

Posted 4 years ago

“I ordered a few things from here, most of which I have been really pleased with.... The only item I wasn't 100% happy with was the treat tin....the lid doesn't fit that well so if taken out I have to secure it with elastic bands which I feel will the price it really isn't go enough ....”

Helpful Report

Posted 4 years ago

Hello Carolyn, Thank you for taking the time to leave this feedback, I am very sorry to hear that the treat tin lid does not fit that well, I will email you privately now if you could kindly please check your inbox and we can certainly have a look into this for you. Kind regards, Amanda

Posted 4 years ago

“The products we bought were lovely, the service was very quick. Highly rated.”

Helpful Report

Posted 4 years ago

Hi Carole, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Amanda

Posted 4 years ago

“The image printed on the canvas came out very well, was happily surprised. Certainly will purchase again! The only issue is that the site is particularly picky with what images it allows.”

Helpful Report

Posted 4 years ago

Hi Abbi, Thank you so much for taking the time to leave us such a woofly review regarding your recent Yappy experience. I am delighted to hear that you were happy with your canvas, The system will only allow original images to be uploaded so the photo quality will be the best, if you are trying to upload a saved or cropped image this may not be printed to the best quality which is why it may not allow that photo to be uploaded. We sure hope to see you again soon! Woofs & Barks, Amanda

Posted 4 years ago

“I love the personalized Where’s Pippa book. The pages are fun to explore and include lots of funny references.”

Helpful Report

Posted 4 years ago

Hi Peggy, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Amanda

Posted 4 years ago

“Very quick delivery, and as expected.”

Helpful Report

Posted 4 years ago

Hi Suzanne, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Amanda

Posted 4 years ago

“Good quality, good art work , very pleased.”

Helpful Report

Posted 4 years ago

Hi There, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Amanda

Posted 4 years ago

“Great thanks”

Helpful Report

Posted 4 years ago

Hi Helen, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Amanda

Posted 4 years ago

“Fabulous items, but a little slow arriving”

Helpful Report

Posted 4 years ago

Hello Sarah, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your items and I am very sorry the items took slightly longer to arrive, We are aware of the odd delay in delivery due to the current situation and we are working with the delivery company to try and avoid this. We really do appreciate all the feedback we receive. Best Wishes, Amanda

Posted 4 years ago

“Overall happy, but the pictures on the first page are very small and difficult to make out.”

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Posted 4 years ago

“Yappy is so brilliant! I had trouble with my order and emailed their help service and was responded to within less than 30 minutes and received my amended order the following day! My dog was so very happy with his personalised presents!”

Helpful Report

Posted 4 years ago

Hi Tara, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Amanda

Posted 4 years ago

“Great items love you can put your own pet on them. Love having his own shop”

Helpful Report

Posted 4 years ago

Hi Carol, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Amanda

Posted 4 years ago

“Good range of products for your pooch.”

Helpful Report

Posted 4 years ago

Hi Tom, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Amanda

Posted 4 years ago

“Good products well produced.”

Helpful Report

Posted 4 years ago

Hi Christine, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Amanda

Posted 4 years ago

“Nyms furless Mum loved her card”

Helpful Report

Posted 4 years ago

“It was pretty good”

Helpful Report

Posted 4 years ago

Hi Jamie. Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Amanda

Posted 4 years ago

Yappy.com is rated 4.9 based on 26,760 reviews