Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,756 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,756 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Yappy Review - Love Yappy Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 5 star review on 6th April 2025

Felix

Yappy.com 5 star review on 22nd March 2025

Greg

Yappy.com 1 star review on 31st January 2025

Cheryl Stone

Yappy.com 5 star review on 8th January 2025

Jill Whetnall

4638

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered the calendar and wrapping paper. All came and were of good quality. The paper is thick and shiny and the calendar was great. I gave it as a present to someone obsessed with my dog and he was very happy with it. Nothing on the site is cheap though and delivery is quite expensive. Postal strike meant it took ages to arrive.”

Helpful Report

Posted 2 years ago

Hi Katy, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and we really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 2 years ago

“Lovely calendar, always makes me smile.”

Helpful Report

Posted 2 years ago

Hey Jane, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 2 years ago

“My daughter lovedthe jigsaw. But it is expensive. Good for a special birthday”

Helpful Report

Posted 2 years ago

Hey Christina, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and we really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 2 years ago

“Loved the tree decoration, shame that it was only printed on one side. Wrapping paper was lovely, and was able to save enough of it for Lily's first birthday, which is coming up shortly”

Helpful Report

Posted 2 years ago

Hi Phil, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Josh

Posted 2 years ago

“Great game with the girls all over it.”

Helpful Report

Posted 2 years ago

Hey Joan, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 2 years ago

“Ordered a 1 year old card beginning of December for my puppy Poppy who would be 1 on 21 December but did not arrive until 23rd December. Waste of money!! Received my cushion though in time for Christmas.”

Helpful Report

Posted 2 years ago

Hiya Julie, Thank you so much for taking the time to leave your thoughts. I am awfully sorry ro hear this news but thrilled on a whole that your order arrived during the struggles faced with the recent Royal Mail strikes. A member of the customer care has reached out to remedy this further for you. Best Wishes, Josh

Posted 2 years ago

“The apron we ordered seemed to be very good quality. We were also pleased with the mug. We were a bit disappointed that Laika'a name was not on the products.”

Helpful Report

Posted 2 years ago

Hey David, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and we really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 2 years ago

“Well made. Handy size. Arrived promptly. Thank you Chester”

Helpful Report

Posted 2 years ago

Hey Marian, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 2 years ago

“Took a while to get here but when it came what a nice pressie for my Doberman. He took to it straight away and looks good on it. Easy to fold and pack away and will be coming on holidays with us! Good product thank you!”

Helpful Report

Posted 2 years ago

Hi Nick, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and we really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 2 years ago

“Very good quality although a little expensive.”

Helpful Report

Posted 2 years ago

Hi Sally, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Josh

Posted 2 years ago

“Blankets were exactly as described on the website. Good quality and Iggy was very pleased with her gifts. Dropped a star as was not delivered within the timescale stated on the website.”

Helpful Report

Posted 2 years ago

Hi Jan, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Josh

Posted 2 years ago

“Lovely blanket (gold star one). I didnt realise that the back of it was white - would have preferred a darker colour! Not good as it will show my dog's dark hairs! I shouldve looked closer at the item description. But it will still be displayed on the back of my sofa! The blanket is a little bit thin but thr pattern is great.”

Helpful Report

Posted 2 years ago

Hi Louise, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Josh

Posted 2 years ago

“Product great but took sooo looong to arrive. Delivery was over twice as long as stated with no information from the supplier!!!”

Helpful Report

Posted 2 years ago

Hey Jeffrey, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and we really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 2 years ago

“Tilly loved the Christmas pudding toy and the reindeer poo treats.”

Helpful Report

Posted 2 years ago

Hey Karen, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 2 years ago

“The Pack of playing cards were perfect unfortunately the Xmas card you did not get Harvey's picture positioned correctly”

Helpful Report

Posted 2 years ago

Hey Decima, Thank you ever so much for taking the time to leave us this woofly review! I'm so pleased to hear you were pleased with the playing cards, but sorry to hear about the Christmas card. Could you please reach out to the customer care team at help@yappy.com so we can look into this further for you. Best Wishes, Rhian

Posted 2 years ago

“Bella loved her Christmas biscuits from yappy.com. The Christmas bandana didn’t fit her so that was the only disappointment.”

Helpful Report

Posted 2 years ago

Hey Pamela, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and we really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 2 years ago

“Nice product, easy to order, reasonably quick to arrive, expensive for what it is though.”

Helpful Report

Posted 2 years ago

Hey John, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and we really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 2 years ago

“Excellent quality stuff but is expensive I have been happy with all of our purchases but feel that the profit margin is very high”

Helpful Report

Posted 2 years ago

Hey Wendy, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and we really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 2 years ago

“Lots of great personalised items, easy use website & quick delivery. Any problems I've had has been sorted very quickly. Staff very friendly,courteous and helpful.”

Helpful Report

Posted 2 years ago

“Pleased as usual with Yappy . Great products . Little bit disappointed with the quality of the door mat .”

Helpful Report

Posted 2 years ago

Hey Amanda, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and we really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 2 years ago

Yappy.com is rated 4.9 based on 26,756 reviews