Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,756 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,756 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Yappy Review - Love Yappy Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 5 star review on 6th April 2025

Felix

Yappy.com 5 star review on 22nd March 2025

Greg

Yappy.com 1 star review on 31st January 2025

Cheryl Stone

Yappy.com 5 star review on 8th January 2025

Jill Whetnall

4638

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved the gifts bought for ...not Douglas but l Lucy”

Helpful Report

Posted 2 years ago

Hey there, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 2 years ago

“A really fun product that makes me smile.”

Helpful Report

Posted 2 years ago

Hey Laura, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 2 years ago

“Not been using probiotic treats very long but seen a difference already. Only thing we have to crumble them into food as Bailey won't take as a treat thank you”

Helpful Report

Posted 2 years ago

Hi there, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Josh

Posted 2 years ago

“Quality of the card and keyring were excellent. Thanks Yappy”

Helpful Report

Posted 2 years ago

“I was really happy with my cushion, the only negative was the size. I didn’t realise how small it was but that’s probably my fault for not checking the measurements. All in all I am really happy with it.”

Helpful Report

Posted 2 years ago

Hi Sharon, Thank you for taking the time to leave us a review of your recent purchase! We really do appreciate all the feedback we receive, and I have passed your comments over to the relevant team for consideration. We do provide measurements for our cushions within the product description online, so I do apologise if this was missed when purchasing. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 2 years ago

“Nice product, good quality.”

Helpful Report

Posted 2 years ago

Hey Sue, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 2 years ago

“It was good but i think you put the incorrect wording i wanted Tullocks Tavern Bar, you put Tullock Taverns Bar”

Helpful Report

Posted 2 years ago

Hi Alison, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy order, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. A member of our customer care team has reached out to you so we can get this to be a 5* experience for you. Best Wishes, Josh

Posted 2 years ago

“We love Yappy for the personalisation of the items we buy. My little lady Millie likes nothing better than sending a gift just from her x”

Helpful Report

Posted 2 years ago

Hi Tracey, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Josh

Posted 2 years ago

“Card was nice but just arrived in time l had to email a couple of times, granted it was Jubilee bank holiday”

Helpful Report

Posted 2 years ago

Hi Jacqueline, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Josh

Posted 2 years ago

“A really easy to use site a lovely choice of bits and pieces”

Helpful Report

Posted 2 years ago

Hi Wendy, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Josh

Posted 2 years ago

“The apron that I bought was lovely and my friend really loved it! The only thing that could be improved on was the time estimate. The estimate was too long and upset my arrangements to give it but it was worth it when it arrived.”

Helpful Report

Posted 2 years ago

Hey Kareen, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 2 years ago

“The items I ordered are great, the only problem was they arrived in 2 separate parcels, one of which was too late! Next time I’ll order earlier.”

Helpful Report

Posted 2 years ago

Hi Leila, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Josh

Posted 2 years ago

“Lovely card thank you, just took ages to get here which meant it was late!!! Not what I wanted for my grandpups first birthday took the specialness away.”

Helpful Report

Posted 2 years ago

Hi Wendy, Thank you for leaving your thoughts with us. I'm glad you love your card! Although we appreciate any and all feedback, it has brought me great sorrow and we aim to resolve this ASAP for you. By now a member of our Customer Care team has reached out to you so please keep an eye out for our email. Best Wishes, Josh

Posted 2 years ago

“Love using Yappy but Royal Mail is letting your fabulous service down. Card didn’t arrive for two weeks although you did send me a replacement which arrived very quickly.”

Helpful Report

Posted 3 years ago

Hi Norma, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience and I do apologise for the delay. We really do appreciate all the feedback we receive. I certainly hope we get to see you again soon to deliver a 5* experience. Best Wishes, Josh

Posted 3 years ago

“smaller than expected”

Helpful Report

Posted 3 years ago

Hey Deborah! Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and we really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 3 years ago

“Good quality gifts but maybe need to expand range to give more choice? ie named tea cosy, dog cutlery, leads, c training leads to name a few.”

Helpful Report

Posted 3 years ago

Hi Janet, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchases, and we really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. Best Wishes, Rhian

Posted 3 years ago

“A good service”

Helpful Report

Posted 3 years ago

“Lovely gifts for the dog or dog lover in your life. These things make me smile!”

Helpful Report

Posted 3 years ago

“Dogs Mum loved the two cards. But why ask before Mothers day - shows you are remote donkeys”

Helpful Report

Posted 3 years ago

Hey Karl, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and we really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 3 years ago

“Love the items you can buy and look like my dogs - but would love the option of having more than one dog on the items too (for example I would love an apron but I don’t need 2 so would be great if could have both on one)”

Helpful Report

Posted 3 years ago

Hey Sarah, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and we really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 3 years ago

Yappy.com is rated 4.9 based on 26,756 reviews