Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,756 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,756 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Yappy Review - Love Yappy Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 5 star review on 6th April 2025

Felix

Yappy.com 5 star review on 22nd March 2025

Greg

Yappy.com 1 star review on 31st January 2025

Cheryl Stone

Yappy.com 5 star review on 8th January 2025

Jill Whetnall

4638

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great, fun products. Excellent delivery times”

Helpful Report

Posted 3 years ago

Hi Vince, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Josh

Posted 3 years ago

“I love this shop,have brought a few times.”

Helpful Report

Posted 3 years ago

“Yes his treats n mug was fabulous 🤗”

Helpful Report

Posted 3 years ago

“Very good service, very prompt considering that each item is customised. Loads of choice now of different products. Coped well with having nonstandard name and a AE symbol. Same issue though as I found when I first found Yappy that could be easily addressed but aren't: 1) If your dog's face is not one of the available options there's no offer to pick from all possible options even if not from your breed. 2) There are very few options for multi dog households. Not even if the same breed can you get plurals, eg "I just want to stay home with my poodles" rather than "... poodle", let alone having different types of dogs or having many names, faces, etc”

Helpful Report

Posted 3 years ago

Hi Tanya, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and we really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 3 years ago

“I don't know whether Bertie liked you because the book is for his human, not him - he's a cat 😹 - and anyway it's for a birthday which hasn't happened yet!! However, the hardback format and gift box were great, as were the puzzle pictures! I have one of your books for my own cat Kizzy and my one criticism is that there are no solution pages at the end of the book - hence only four stars. The doggie version has solution pages - why not the cat?? Otherwise, great stuff for owners of furry friends, thank you 🐕🐈”

Helpful Report

Posted 3 years ago

Hiya Rosemary, Thank you for taking the time to leave your review. It's truly appreciated as we always take feedback on board! Please rest assured that this will be passed onto to the relevent teams to assess. Nonetheless, we hope to see you again soon! All the best, Josh

Posted 3 years ago

“good quality book easy to use website”

Helpful Report

Posted 3 years ago

Hey Enya, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 3 years ago

“Loved the personalised products.”

Helpful Report

Posted 3 years ago

Hey Judy, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 3 years ago

“I loved the books . They came out great. Just wish it was harder to find my pets in the pages. But overall the y came out good.”

Helpful Report

Posted 3 years ago

Hi Rebecca, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Josh

Posted 3 years ago

“I loved my personalised Parker photo frame at one side there was a very little dent init”

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Posted 3 years ago

“I like the choices you have to customize the items. It's very simple to use too.”

Helpful Report

Posted 3 years ago

Hi Tom, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Josh

Posted 3 years ago

“Great product s.”

Helpful Report

Posted 3 years ago

Hey Janette, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 3 years ago

“Very pleased with the quality of the dog toy I ordered (Merry Gin-mas one) and with the personalised Barkboozle game.”

Helpful Report

Posted 3 years ago

Hey Imogen, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 3 years ago

“I created a great birthday card which arrived quickly. HOWEVER, what I would really have loved was to be able to create a card with both my dogs' avatars on. Although I created two dog profiles, I couldn't find an option to make a card with both of them on.”

Helpful Report

Posted 3 years ago

Hi Lorraine, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and wee really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 3 years ago

“Cards loved by people who received them. Cards come in post very quickly. Good quality cads and envelopes.”

Helpful Report

Posted 3 years ago

Hi Wendy, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 3 years ago

“Fun products featuring a wide selection of dogs types and colours.”

Helpful Report

Posted 3 years ago

Hi Susan, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 3 years ago

“The product range is great and reasonably priced, however it wasn’t clear on website and so have ended up creating a folder for a dog that isn’t mine. Also product purchased was for a gift and so disappointing no opportunity to send message with gift and no contact number for queries. Had to wait much longer for response than advised on website. Not used site before and so was concerned but no need to Be as was kept informed of delivery status throughout which was good.”

Helpful Report

Posted 3 years ago

Hi Louise, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and wee really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 3 years ago

“Really good ideas. I'll be back”

Helpful Report

Posted 3 years ago

“Personalised Book and Christmas card was delivered on time and as advertised. Would purchase more from happy.com.”

Helpful Report

Posted 3 years ago

“Peggy’s mum loved the key ring very happy with it thank you so much”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Amanda

Posted 3 years ago

“Absolutely loved the Gizmo card game. Fantastic quality and very cute. The only issue we had is not all the cards have a matching symbol, so sometimes you really can't go which is very frustrating, especially if it's the winning one!”

Helpful Report

Posted 3 years ago

Hi Louise, Thank you for taking the time to leave us this review. I am saddened to hear of your disappointment with your order, and have contacted you privately regarding this so please do check your inbox. Best Wishes, Rhian

Posted 3 years ago

Yappy.com is rated 4.9 based on 26,756 reviews