Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,760 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,760 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Yappy Review - Love Yappy Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order 3 cards but only 2 arrived. Problem was rectified swiftly and in time for Xmas. Cards and envelopes of nice quality.”

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Posted 5 years ago

“Pleased with purchase and jonsey loved it”

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Posted 5 years ago

“Pleased with goods and ease of ordering”

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Posted 5 years ago

“Fantastic opportunity to create personalised emoji-faced gifts for loved ones and friends where much others places on the internet cannot compete with.........have and will yet again recommend to others!”

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Posted 5 years ago

“Lovely product, I ordered the apron, and the dog illustration (beagle) was identical to the recipejts dog. Great quality and very well received. The only issue was the dispatch, which was not timely and required 2-3 contacts to prompt delivery. Always got a prompt response, but it was a scripted non personal response. I worried that I would not receive the gift in time, despite a 3 week order time. Eventually, the parcel arrived, just in time and I was ecstatic with the product.”

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Posted 5 years ago

“love it - you have captured my Radley totally - and this is a rare breed so not always very well represented!”

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Posted 5 years ago

“Olly loves his paw Moisturizers stuff”

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Posted 5 years ago

“I was really happy with my products. The only problem I had was with dispatch being updated on the site, as I needed to change my delivery address and was told it had already been sent, which did not show on my own tracker. However, the products are fun, made to a good quality and my dog recipients were very impressed, which is the most important thing! Will be shopping here again.”

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Posted 5 years ago

“Had one of each book the "Where's???" book was very good really fun for all ages and great stocking filler, the adventure book is strictly for under 10 Yr old as really very basic and child based great for kids.”

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Posted 5 years ago

Dear Donna Thank you ever so much for taking the time to leave this review of your recent pawchases! I am thrilled to hear you enjoyed both the books, and had good fun with them both! We really do appreciate all the feedback we receive, so I'd love to know what else we could do to turn this into a 5* review for you. Best Wishes Rhian

Posted 5 years ago

“Great products!! So good to find great quality personalised items!! Our pup loves his bath times now!! And we cant wait to try out his personalised bandana!”

Helpful Report

Posted 5 years ago

Hey there Jillian Thank you so much for taking the time to leave us this review of your recent pawchase! I am thrilled that your pup loves his bath time and he has a fab new pawsonalised bandana to wear once he's squeaky clean! I would love to know if there was anything further we could do to turn this in to a 5* review for you? We really do appreciate all the feedback we receive! Best Wishes Rhian

Posted 5 years ago

“All products were delivered as expected and of great quality. The only thing I was a little disappointed was the wrapping paper. Even though it’s was good quality paper, it was a smaller sheet than expected and where it had been folded, there was Small tears in the paper.”

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Posted 5 years ago

“Unusual but great gifts”

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Posted 5 years ago

Dear Vanessa Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your order, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“My family and friends loved the customised doggy Christmas and Birthday cards and the tea towels with a message from our dog weren’t a big hit.”

Helpful Report

Posted 5 years ago

Dear Dorothy Thank you so much for taking the time to leave us a review of your recent pawchases! I am pleased to see that your family & friends loved their new gifts, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“I was very happy with the quality of the apron that I ordered. Took a long time though .”

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Posted 5 years ago

Dear Sandhya, Thank you so much for taking the time to leave us this review of your recent shopping experience with us! I am delighted to hear that you were happy with your fab new apron, but I am sorry to hear of your disappointment with the shipping time. We did experience an unprecedented amount of orders in the run up to Christmas, and sadly this did cause a few delays. However we have learnt a lot from the experience and will go into Christmas 2020 far more prepared! Please do not hesitate to contact us should you require anything else. Best Wishes Rhian

Posted 5 years ago

“Lovely site with lots of unique and innovative products. I bought Where is dog books for my flyball team members and they were still trying to find their dogs.”

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Posted 5 years ago

Dear Nancy Thank you so much for taking the time to leave us a review of your recent pawchase! I am delighted to hear that your team mates enjoyed their books, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“The products were outstanding quality. They arrived in fairly quick time. The special thing is that the image looked just like my dog. Looking about online however, though I loved Yappy I realise it is quite pricey. Not sure if I would use them again for that reason alone.”

Helpful Report

Posted 5 years ago

Dear Jenny Thank you ever so much for taking the time to review your recent pawchases from us! I am delighted you were impressed with the quality of your order, and we wowed you with our delivery time. Thank you for your honest feedback regarding the pricing of our products; we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“Expensive but well made and worth the extra expense for a gift. Recipient loved it.”

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Posted 5 years ago

“Sister was please with poodle apron I got her for Xmas .”

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Posted 5 years ago

Dear Peter Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that your sister loved her new pawsonalised gift, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“The products were good and looked very much like the images on the website”

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Posted 5 years ago

Dear Stuart Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your order, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“Lovely present Well made and good fit”

Helpful Report

Posted 5 years ago

Dear Lynn Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your order, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

Yappy.com is rated 4.9 based on 26,760 reviews