Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,760 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,760 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Yappy Review - Love Yappy Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality and service for Xmas pressies that were adored”

Helpful Report

Posted 5 years ago

Dear Sam Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your order, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“Loved the products I ordered by they didn’t arrive in time stated when ordered and had to chase it up as worried I wouldn’t receive it by Christmas”

Helpful Report

Posted 5 years ago

Dear Teresa Thank you ever so much for taking the time to leave us a review of your recent shopping experience with us! I am delighted that you were happy with the products you ordered, but I do deeply apologise for the delay in getting your order to you. I can see we did not meet delivery expectations for your order, but I am pleased these still reached you in time for Christmas. Best Wishes Rhian

Posted 5 years ago

“Happy with goods”

Helpful Report

Posted 5 years ago

Dear Elizabeth Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your order, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“Really good quality items very impressed”

Helpful Report

Posted 5 years ago

Dear Matthew Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your new pawsonalised items, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“Good personalised products very original”

Helpful Report

Posted 5 years ago

Dear Gillian Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your order, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“Would have been a five but the cards didn’t arrive in time for the birthday I did receive an apology message so can’t fault the customer service. Will not stop be using them again as it was a quality product.”

Helpful Report

Posted 5 years ago

Dear Carole Thank you so much for taking the time to leave us a review of your recent pawchase! I am sorry to hear that the cards didn't arrive in time for the intended event; I can see we did fall short of delivery expectations on this occasion for you and for that I do deeply apologise. Hope to see you shopping with us again soon! Best Wishes Rhian

Posted 5 years ago

“Very happy with the products that I bought, including a canvas bag and fleece blanket. I also bought a couple of iPhone cases and they look great but are very rigid once on the phone, so almost impossible to take off again. It would be worth looking at the material again to see if something more flexible is possible. But the customer service and delivery were all great.”

Helpful Report

Posted 5 years ago

“Loved the information that was available on your products”

Helpful Report

Posted 5 years ago

“Great book but where is my apron ?”

Helpful Report

Posted 5 years ago

Dear Debbie Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your book, and I can see your aprons have now been delivered, but I would love to know if there is anything else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“Nice designs and made Christmas just that bit more special”

Helpful Report

Posted 5 years ago

“Good quality item, some delay in delivery due to Christmas rush but pleased to hear that workforce had been increased to cope”

Helpful Report

Posted 5 years ago

“Lovely product..Does take a long time to arrive but apart from that it was a great item”

Helpful Report

Posted 5 years ago

“Good to find a company that includes less well known breeds.”

Helpful Report

Posted 5 years ago

Hey Chrisi Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 5 years ago

“The only reason I'm giving a 4 instead of a 5 is that the family I bought it for have still not even found Maisie, their dog once yet so they are starting to lose interest. The book itself is lovely and it was delivered in good time and the packaging kept it from being damaged. Thank you.”

Helpful Report

Posted 5 years ago

“My daughter loved her calander”

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Posted 5 years ago

“I was really happy with what I purchased apart from the clock which was faulty. Although it has now been rectified( I think ) I did not find it easy to report on your website. I do love your products.”

Helpful Report

Posted 5 years ago

“Bandannas were great”

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Posted 5 years ago

“My niece was very pleased to receive this.”

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Posted 5 years ago

“We were very happy with our calendar we ordered and delivered was very fast”

Helpful Report

Posted 5 years ago

“I was very pleased with my purchase”

Helpful Report

Posted 5 years ago

Yappy.com is rated 4.9 based on 26,760 reviews