Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Youles Motorcycles Reviews

4.3 Rating 52 Reviews

81 %

of reviewers recommend Youles Motorcycles

Company Reviews

4.3

Based on 52 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Telephone

Visit Website

Write Your review

Tell us how Youles Motorcycles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Youles Motorcycles 5 star review on 27th February 2024

Youles Motorcycles 5 star review on 7th January 2024

Youles Motorcycles 5 star review on 7th January 2024

Youles Motorcycles 5 star review on 19th July 2022

Youles Motorcycles 5 star review on 7th July 2022

Youles Motorcycles 5 star review on 7th July 2022

Youles Motorcycles 5 star review on 5th June 2022

2

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well were do i start.? Allowing someone to ride home with bolts missing in unfit state bike . Team on phone no clue telling people they tighten oil filters to 28nm when should be 12nm . Have the bike over a week dint think touching the basic faults water in ecu when it a sealed box and was no corrosion in it so utter poop . Wiring connecters cleaned dirty as hell never been touched offer to help on charge of course messed rd with fuel mix so worse than was . They have no clue mechanic who done job should be ashamed a shop that allows a bike to leave in drivable state obviously have no care i spent number days fixing the faults on person bike they messed up”

Posted 1 year ago

“Fantastic service and support. I would definitely recommend them.”

Youles Motorcycles 5 star review on 19th July 2022

Posted 1 year ago

“Great service from james from the minute I seen him, thanks for sorting a great deal out. Just got my triumph trophy from them and well impressed. Had a number of big touring bikes but never a triumph, how could I resist looks fabulous in blue ..!! .. thank you to James a yours Manchester”

Youles Motorcycles 5 star review on 7th July 2022

Youles Motorcycles 5 star review on 7th July 2022

Posted 1 year ago

“Thanks once again to Blackburn triumph spares and service department for all help in sorting out parts for my bikes especially Andy service manager 😀”

Posted 1 year ago

“I recently purchased a stunning speed triple RS from Youles Manchester and from getting in touch with sales was so professional and Jonny who dealt with my purchase was excellent and kept me informed all the way to the bike getting delivered very happy and a proud owner of my triumph cheers Jonny 👍👍👍”

Youles Motorcycles 5 star review on 5th June 2022

Posted 1 year ago

“I had a clear idea in mind of the Vespa I wanted, Johnny at Youles sorted out a fabulous GTS supertech 300 … I am so happy with. Rides like a dream and the care and attention to detail is excellent. Thank you Ray”

Posted 1 year ago

“Excellent service, no pressure, was able to wander round showroom on my own and a special mention to Jonny in sales , he was extremely helpful”

Posted 2 years ago

“Finally found the bike I always wanted dealt with sales guy Jonny, looked after all my needs a met everyone of my requests. Thanks youles. 👍And Jonny!”

Posted 2 years ago

“I recently brought a Triumph TFC from Youles, I dealt with Royce throughout the purchase and I was very impressed with his level of professionalism, right from the start, a very warm welcome, knowledgeable, and nothing was to much trouble, even down to the updates whilst my bike was being prepared and serviced, and a courtesy call once I had the bike a few days to see how things were going. We found his customer service skills second to none. Well done Royce, and thanks once again.”

Youles Motorcycles 5 star review on 2nd October 2021

Posted 2 years ago

“I purchased two new tyres and had to get inner tubes according to their advice for my m/cycle .4 months down the line and bike hardly used one of the valves faulty and I enquired re re fitting them .I said the inner tube valve was faulty .I was informed a month to wait and I would be charged for replacement and fitting even though they informed me i needed Inner tubes which was news to me - Not impressed with the phone service and assistance”

Posted 2 years ago

“Awesome guys, they are really helpful and knowledgeable when it comes to technical stuff. I have been going to Youles for nearly 10 years and there has never been an issue that they haven't been able to resolve for me on my bikes! I would definitely suggest them to anyone looking for a modern and decisive dealership.”

Posted 2 years ago

“Terrible Service Centre Customer Service the worst”

Posted 2 years ago

“I bought a Ducati 1199r from these guys 1 month ago for just short of £15,000 and the chain snapped 412 miles later causing serious damage to the bike, my leathers and injury to myself. I brought it up with them and one day later they sent me a letter falsely blaming external factors to try sneak away from any liability. These guys are SHARKS STAY CLEAR. They never offered any support of conversation but simply kicked me to the kerb.. not the way to treat your customers especially at no fault of theirs. DO NOT TRUST THESE GUYS”

Youles Motorcycles 1 star review on 3rd June 2021

Posted 2 years ago

“With the country on lockdown 'Youles Motorcycles Blackburn' made it really easy to buy a motorcycle 200 miles away. Thanks Royce for all your help, the video all around the bike before I purchased was ace. Then arranging delivery via 'Ironhorse' was spot on. Thanks very much guys, now enjoying my Tiger 800xcx.”

Posted 3 years ago

“Excellent service, had a minor problem with my new bike, and the problem was solved by the mechanic who was extremely helpful.”

Posted 3 years ago

“I have a T120 Bonneville and in December it lost power on one of the cylinders. The RAC took the bike to Youles and I cannot praise the staff at Youles enough. My first contact was Will in the Service Department and secondly Vanesa. They were very cooperative and went the extra mile as my bike was two months out warranty. They contacted Triumph on my behalf and persuaded them to pay for the repairs. So, top marks to Youles.”

Posted 3 years ago

“A disappointing customer experience. In early August I contacted Youles Blackburn to arrange an annual service. I was told they had a customer waiting area with comfy seating and free coffee and I could even take out a loan bike if I wanted. Three weeks later, two of us made the trip to Blackburn, about 30 miles away, as my friend has a Suzuki and was considering booking his bike in too. However, when we arrived, the coffee machine was out of order; they had not got any loan bikes available; and despite having had three weeks to prepare for the service I was left completely high and dry when they couldn’t complete the work because they didn’t have the correct washers for my oil filter. After almost two hours of waiting in the showroom, I was told that they had planned on using the old washers (from my 25 year old bike) and did not have any in stock. To make matters worse, I was told I would have to leave the bike there until at least Tuesday. (I contacted Youles on Tuesday morning. I was told the washers had not arrived and they would call me back, which they did not.) Leaving me to make the 30 mile journey back home, with no idea when the bike would be ready and no interest in how I was going to make the journey back to Blackburn to pick it up.”

Posted 3 years ago

“Just had a 6k service and MOT done on Street Triple....never again. The bike went in with 4442 miles on it, so it's in a very good condition, hardly a mark on it. It passed its MOT, no advisories. But came back to me in awful condition. When it went back as I refused the first delivery (Im now contemplating taking it to a decent dealer to have the job done right, first time).....I was told that the black rubber bungs (that were in perfect condition before Youles had a go at it) that cover the swing arm axel bolts were not changed unnecessarily/taken off or removed by anyone there in any way. I was told they were the original ones left on (these looked clearly past due and apparently this was caused by a corrosive detergent that they use to wash the bikes, their words "this has caused the corrosive apperance in the rubber". (corrisive detergent via a jet wash, near YOUR chain guide/O/X rings/chain, front sprocket which has a rubber spacers on both sides of it)..... really???? So I was told they'd WD40'd them to repair the corrosion caused (Why WD40 a rubber bung when they have, in their own words " we buckets full") ok if you corrode something or damage something.....for God sake replace it. They didn't and haven't. Corrisive detergent on a bike 🙈🙈🙈🙈 do not bring your pride and joy here. As it probably wont be taken care of. Even when asked this the response from them was "dont use my standards as a guage" No I wont, you are correct the standards here are seriously lacking. The bike was not washed, at all. It was filthy, water marked, debrisfrom. a few days of rain....totally unkept, been kept outside for a time. Not what they recieved just 4 days prior. Arrow end cap for exhaust was marked/scuffed, apparently they have scrubbed the marks off with their finger nail. On closer inspection, they've decided to use WD40 again here 💡💡. Again a bike that is being cared for, shouldn't have this treatment and botched up job done to it. A few other issues, on the whole and this is the bottom line if you care for your machine, dont bring it here as it wont be cared for. From reading a couple of other past reviews...they seem to want to make customers happy and strive for that. Sadly that hasn't happened here at all. The attitude of the response bar Tony the delivery driver was.....they really couldn't care less about your gear or your faith in their company. Would I buy a bike here again, possibly yes....would I have one serviced here-100 percent definately not!!!!! To note, Rob has called me today to apologise for work done or for lack of care taken to my machine. My bike was not taken care of whilst in their possession. I'm guessing he decided to do this after Tony got back to the shop. As he too didnt feel the service was concurrent with what is expected. A few pence off £460 spent and all I got back was a bike that didnt look as it did when it went in for an MOT and 6K service. A response from Youles will not be needed, an apology has already been given. However popping in for a coffee isn't a make up for very poor service given and £460 spent. I mean it's got the mans name above the door!!!! have a little pride in your work fellas. Happy biking, hope you get a better service than I did”

Posted 3 years ago

“Very professional service Would highly recommend”

Posted 3 years ago

“Such a positive experience dealing with helpful, knowledgeable and friendly staff. I traded my bike for a Speed Twin everything was smooth and effortless and a deal that made me more than happy. Whilst I was there I noticed some Triumph panniers for a Thruxton I was given a knockdown price and they fitted them there and then. Big Thank you especially to Joe and Dave for the excellent service and another satisfied customer.”

Posted 3 years ago

«
1
2
3
»

Youles Motorcycles is rated 4.3 based on 52 reviews