Youles Motorcycles Reviews

Name: Youles Motorcycles
Rating: 4.30

4.3 Rating 57 Reviews

81 %

of reviewers recommend Youles Motorcycles

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4.3

Based on 57 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Telephone

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Youles Motorcycles 1 star review on 13th December 2024

James

Youles Motorcycles 4 star review on 2nd November 2024

Joe Shaw.

Youles Motorcycles 5 star review on 27th February 2024

Byard Thomason

Youles Motorcycles 5 star review on 7th January 2024

Paul Arnold

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently bought a Africa Twin from Youles Honda Manchester, terrible service, lied to by salesman to get sale, when bike was delivered covered in white overspray I spoke to Joe ( Director) who wasn’t interested in trying to sort out the situation, real bad attitude, I’m now worried I may have been sold a damaged/repaired bike, to think it’s acceptable to deliver a bike in this condition is not acceptable, I would be very cautious if buying from Youles Motorcycles, I am currently seeking legal advice against them.”

Helpful Report

Posted 22 hours ago

“The whole experience from start to finish was a pleasure, Jonny was excellent to deal with lots of in-depth knowledge and excellent advice regarding my motorcycle and is always happy to help with anything you need to ask.”

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Posted 1 month ago

“The salesman was great. Things went bad when the sales manager gave me the most ridiculous and insulting trade in qoute. I definetely wont be doing any buisness with this company.”

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Posted 2 months ago

“In November 2023 we went with our son to Youles where he purchased a bike to be used in his new job. He got excellent advice about the choice of bike for his needs, insurance, security and the onward care of the bike. In July this year (2024) while parked, the bike was knocked over by a van. The bike was booked into Youles for assessment of the damage. We got very friendly and wise advice about the safety of the bike, dealing with the insurance claim etc. Haydn also gave us the number of and organisation who give advice specifically to motorbike users in the event of accidents. A discussion with this organisation was invaluable. In all our enquiries and requests for information and assistance, the team at Youles (particularly Haydn Kim and Helen) have been excellent. The advice is good and nothing is too much trouble. The damage to the bike was significant and will probably be a 'right-off'. The re-placement will definitely be purchased from Youles.”

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Posted 3 months ago

“Was enquiring about a possible trade in. Albeit I didn't go ahead with the deal I was happy with the friendly and helpful way in which my enquiry was dealt with by Harrison.”

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Posted 4 months ago

“Brought a Part X from Jonny at Youles exactly as described, really helpful and also great coffee. - Bit of a long way (Devon to Manchester) from me or I would use them more. 👍”

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Posted 7 months ago

“Thanks to Jonny Davies (Manchester) for providing a friendly and informative buying experience! His assistance, from valuing my part-ex to arranging DVLA notification and road fund payment, was invaluable.”

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Posted 7 months ago

“Excellent friendly service thanks to Adam for excellent walk round vid made it a pleasure to purchase bike thankyou”

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Posted 7 months ago

“Excellent service from Andy & his team today, off to Spain on in 3 days time for a month touring and discovered today that the spare key process did not work on my bike, Andy squeezed me into the work shop the same day and Josh the mechanic fixed the problem. Just all round superb service. Thanks everyone.”

Helpful Report

Posted 8 months ago

“In short proper customer care afforded by knowledgeable staff members, I have done a great deal of business worldwide in my life but never have I been better looked after than by Youles motorcycles. Very efficient everything exactly as described, delivery organised, flawless sums up the whole transaction. A genuine five star business in this day and age when many firms can't even spell "customer care".”

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Posted 9 months ago

“I dealt with Johnny for the purchase my motorbike. He was super helpful, very knowledgeable and very pleasant. Always available and quick to respond to my queries. I would highly recommend Youles. Byard Thomason.”

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Posted 9 months ago

“Pleasant sales staff - took time to answer questions and set up video to view the bike in more detail. Good communications and sensible pricing. Organised delivery and followed up with check call!! I would definitely return for my next purchase.”

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Posted 9 months ago

“One of the best purchases from a bike shop I have made, and I've made a lot.”

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Posted 10 months ago

“Youles Manchester the staff are top notch going above and beyond to help you. I collected my bike today and the whole process was first rate, I dealt with Johnny, top man and very helpful. I also dealt with Hayden who gave me a lot of advice when collecting my classic scooter. I also dealt with a lady on the service desk - apologies I didn’t get your name. It’s because of the staff and the service I keep going back to Youles, they really do their best to assist the customers and make sure you are 100% happy.”

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Posted 10 months ago

“Went in before Christmas, to look at mopeds. A young gentleman called Jonny came to help me. Absolutely fantastic customer service from him. Explained everything, and within an hour I had purchased a new bike. He kept me informed about everything over the next few weeks. Until I picked up my bike. Also phoned me the day after I picked it up to make sure I got home safely and was happy with my bike. Again Absolutely fantastic customer service. Definitely a 5 star review. Once again thank you Jonny.”

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Posted 11 months ago

“Done a mint job fixing up my bike they were very fast with the repair and I would definitely recommend”

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Posted 1 year ago

“Experience of buying a motorbike with youles was all positive. Johnny was the salesman and he was friendly, helpful and not a pushy salesman like some. ( I hate pushy salesmen with a passion) Any questions I had, he was able to provide the answer. I bought a triumph 660 sport but originally somebody else had reserved it with a view to purchase. I asked to be kept in the loop if the sale fell through which he did. Fortunately for me (and youles) the other person bought a brand new bike and I bought the 22 plate one. Big question is, would I recommend or use youles again? After my experience of purchasing a motorbike then yes I would recommend and use them again.”

Helpful Report

Posted 1 year ago

“Youles Manchester...Shower of inept clowns... Won a motorcycle at auction, paid Monday.. On Wednesday one day before courier collection sale cancelled as the idiots had taken card payment but could not process it.”

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Posted 1 year ago

“Youles Blackburn cant fault them, bought my Bonneville Newchurch off them 3 years ago and they are so professional in customer service and looking after your pride and joy i would not trust my Triumph with anyone else. MOT and service done for another year.”

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Posted 1 year ago

“First time buying a bike from a dealer, this was recommended as the bike would be safer and have been checked properly... I had drove 4hrs from North London to collect the bike and when I got home I had noticed there was 2 bolts missing from the sub frame and the exhaust were loose so the hole back end of the bike was looses and moving up and down, I told the guys in the shop who do a 60 point check what ever that means and they said to bring it back, well I had spent a total of 8hrs driving and about £250 on fuel so I recommend they collect it or give my money back they wasn't happy about this but they picked the bike up and had it for another two weeks and when I got it back it all seemed okay but a few weeks on a noticed all the panels (fairings) and rear mud guard had no proper panel clips maybe 50% and the rear mud guard has one bolt but they have made it look as if there are nuts and bolts there but don't actually do anything it also had a stiff link in the chain which had snapped, I dont know if all shops are like this but after they said how good they were and how thorough they check there bikes I would take my pedal bike to these idiots, the bike is a yamaha R1 so not a bike to be doing high speeds on when it's basically falling apart, I would strongly recommend going anywhere else even ebay or Facebook because these guys are beyond useless good luck if your buying a new bike!”

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Posted 1 year ago

Youles Motorcycles is rated 4.3 based on 57 reviews