Your Golf Travel Reviews

Name: Your Golf Travel
Address: 22-26 Farringdon Lane, London, London
Rating: 4.62

4.6 Rating 3,172 Reviews

92 %

of reviewers recommend Your Golf Travel

Company Reviews

Questions

Metrics

4.6

Based on 3,172 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

0800 043 6644

Email:

cs@yourgolftravel.com

Location:

22-26 Farringdon Lane, London
London
EC1R 3AJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was dealt with very professionally throughout the booking process and was advised expertly on my choice of accommodation and courses.”

Helpful Report

Posted 9 years ago

Thanks for leaving us a review Colm. I'm very pleased to read you found our service professional. Have a great trip. Best wishes, Claire.

Posted 9 years ago

“My mate and I really enjoyed both the courses, both very different but good fun. The hotel rooms and food were excellent. One minor point, snack food and alcoholic drinks at the hotel bar were a bit excessive, at the premier spike bar we found the food and drink very reasonable. Would go again.”

Helpful Report

Posted 9 years ago

Hi Glyn, Thanks for leaving us a detailed review. We are so pleased to see you had a lovely trip and would return. Best wishes, Claire.

Posted 9 years ago

“I have sent an email for the attention of Lewis pointing out several discrepancies between what we agreed on the telephone and the last confirmation we have received from you. We are currently awaiting a response which confirms correctly all that was agreed. I trust you are in receipt of the email which was sent on Friday the 13th of November and refers to our required tee times all of which are to be as stated for the booking to be acceptable to us. Please reply by return or telephone me on 01482841190 or mobile no. 07801186644. PJBurton”

Helpful Report

Posted 9 years ago

Hi Paul, Sorry to hear you have come to a few problems with your booking. I have passed your comments on to Lewis and someone will be in touch shortly. Apologies once again, Claire.

Posted 9 years ago

“An exemplary level of customer service in all aspects of the booking. Thank you.”

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Posted 9 years ago

Thank you for your very kind review Stuart, I am so pleased you have been happy with the service. Have a great time at Vila Gale. Best wishes, Claire.

Posted 9 years ago

“When venturing abroad I always book thru Michelle ( with her poorly back) and always get the best service.”

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Posted 9 years ago

Hi Victor, Thank you for your kind words for Michelle, we will be sure to pass these along to her. It's lovely to see that you obviously have a good chat when booking too! All the best, Claire.

Posted 9 years ago

“The whole experience was great. The hotel was excellent and the staff were were very helpful and friendly. The flights and transfers all went smoothly and the night life in Benidorm was fantastic. The two golf courses at the Melia Villaitana Golf and Spa were challenging and in good condition. All eight of us enjoyed our time there.”

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Posted 9 years ago

Hi Stuart, Thank you for leaving us a detailed review. I'm really pleased to read that you all thoroughly enjoyed your holiday. We look forward to arranging another successful trip for you soon. Best wishes, Claire.

Posted 9 years ago

“Booked my first golf break with YGT and it couldn't have been easier/faster. Everything was sorted within a day. Very Friendly and knowledgeable staff, the booking was made hassle free. Looking forward to the golf now.”

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Posted 9 years ago

Hi Joseph, Thanks for the great review. We hope you have a fantastic time at Celtic Manor. Best wishes, Claire.

Posted 9 years ago

“Glen was excellent. He listened and then acted promptly. My only, minor, disappointment was that he was unable to give me the Dru belt (party of 12 required but restriction only shown in small print on second page) or Srixon golf balls (had been included in previous 4-ball bookings by my group). Overall a very good customer focussed service.”

Helpful Report

Posted 9 years ago

Hi Martin, Thanks for your kind feedback for Glen. I'm sorry you have not qualified for promotional items this time. Our offers change throughout the year and we do have to stick to the restrictions to be fair to everybody. We hope you have a fantastic trip and hopefully next time you will qualify for a gift. Best wishes, Claire.

Posted 9 years ago

“Very helpful - Matt really helped us decide to go to Gran Canaria. Just hope we like the change and enjoy the golf and waether !!”

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Posted 9 years ago

Hi Tony, I'm sure you will have a fantastic time and will keep our fingers crossed for some great sunshine for you. Best wishes, Claire.

Posted 9 years ago

“Great service last year .awful service this year.have spoken to five or six different people.quote given by one member of staff whilst a second member was at the same time sending an incorrect quote.still waiting for a reply to my email on Thursday reference the incorrect price.Not happy!”

Helpful Report

Posted 9 years ago

Hi Trevor, I'm really sorry to see you are having some problems with your booking. I have forwarded your comments on to Rob and asked that he contact you to see what we can do to resolve the situation. Kind regards, Claire.

Posted 9 years ago

“Very easy to book, great advice, and no trouble to provide any options to suit requirements. Service excellent and always quick respond. Would highly recommend, as I have done so to several friends.”

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Posted 9 years ago

Thanks for your kind comments Alan, I'm so pleased to read that you would recommend us and have already done so. Have a great holiday! Best wishes, Claire.

Posted 9 years ago

“As usual all very professional , nothing too much trouble.”

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Posted 9 years ago

Thank you Paul, we hope you had a great at Macdonald Portal. Best wishes, Claire

Posted 9 years ago

“Suggest you read the fine print when booking with "Your Golf Travel". The showed great attentiveness before the holiday was paid for but then when i had to cancel the travel about 3 weeks later and 3 weeks before the travel date showed no interest in providing any help other than pointing to the fine print of "zero refund". Given their size and scale wouldnt have cost them anything other than admin time to cancel the bookings with the hotel and golf courses and driver. 1000GBP down the drain and a fair result would have been a partial credit towards another golf holiday but they denied that request. I am lucky enough to do a bit of client golf and personal trips and was first time trying this company and will be the last and my advice is read the small print or find someone a little flexible for your golf trip.”

Helpful Report

Posted 9 years ago

Hi Patrick, I'm sorry to hear you had to cancel you holiday at full loss this time. The reason we cannot refund at this stage in the booking process is that we have to pay the venues in full within 28 days of the departure date. It is therefore not possible for us to offer refund. Once again I'm very sorry you have been disappointed on this occasion. Kind regards, Claire.

Posted 9 years ago

“Always very we'll looked after, everybody puts the customer first !!”

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Posted 9 years ago

Thanks Joey, we hope you have a great trip! Enjoy.... Regards, Emma

Posted 9 years ago

“First time using Yourgolftravel. Would certainly use again. Staff very pleasant and knowledgeable. Nothing seemed too much trouble. Said they would phone back in a few minutes and this happened. Whole process of booking was very easy. Prices were also very good. Many thanks.”

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Posted 9 years ago

Dear Rosemary, Thank you for making your first reservation with Your Golf Travel, your comments about the staff help and knowledge are really appreaicted and will be passed onto the team. We hope you have a wonderful trip. Kindest regards, Emma

Posted 9 years ago

“I have never had any problems when booking with YGT. Always found them very helpful and efficient.”

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Posted 9 years ago

Dear Janet, Thank you for your great and honest review. We hope you have a wonderful trip to Donnington Valley. Kindest regards, Emma

Posted 9 years ago

“Arrived at the residences mar menor on the 16th of october a group of 8 for our first golfing break and from the start it was great very well organised by yourgolftravel, transfers to/from airport and to/from golf cources all taken care of and all on time, courses were beautiful and well looked after, we all had a marvelous time and are already looking to book yourgolftravel for the same time next year”

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Posted 9 years ago

Dear Sandy, Thank you for your review about your trip as well as the booking service and organisation provided throughout by Your Golf Travel. We hope to speak to you soon and help on making the next trip possible. Regards, Emma

Posted 9 years ago

“Your Golf travel are not pushy and try to build a package according to your preference and budget. Very patient and allow time to make decisions. I have booked my second trip with them and feel they listened to my requests and found the right golf and accommodation for me on both occasions.”

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Posted 9 years ago

Dear Chris, Thank you for such a lovely review about your experience when making a booking with YGT and our dedicated sales team. We hope you have a great trip and look forward to helping you again in the near future. Regards, Emma

Posted 9 years ago

“easy to book very helpful staff and great holidays”

Helpful Report

Posted 9 years ago

Dear Richard, Thanks for your booking and review - we hope you have a great trip and look forward to working with you again in the near future. Kindest regards, Emma

Posted 9 years ago

“The booking experience with Rob at YGT was first class and he was able to get me a tee time on the Old Course where others had failed. I am looking forward to our trip and if it matches up with the service provided in the booking process I am confident that it will be great!!”

Helpful Report

Posted 9 years ago

Dear Martyn, Thank you for your booking and fantastic feedback about the service you received from Rob in our sales team, who helped made this trip possible. Enjoy the vacation and we hope to welcome you back again in the near future. Regards, Emma

Posted 9 years ago

Your Golf Travel is rated 4.6 based on 3,172 reviews