Your Golf Travel Reviews

Name: Your Golf Travel
Address: 22-26 Farringdon Lane, London, London
Rating: 4.62

4.6 Rating 3,172 Reviews

92 %

of reviewers recommend Your Golf Travel

Company Reviews

Questions

Metrics

4.6

Based on 3,172 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

0800 043 6644

Email:

cs@yourgolftravel.com

Location:

22-26 Farringdon Lane, London
London
EC1R 3AJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Error pages when booking on the website so wasn't able to confirm that it was booked until the next day when I received 2 booking confirmations. When I rang up to question this it was explained that the most recent email had updated tee times but this was not clear in the emails. I have asked via email and phone to amend the tee times issued and what time breakfast is at the hotel but had no answer or apology for the lack of information.”

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Posted 10 years ago

Sorry to hear that you have had issues with your booking. Can you provide me with your reference number so that we can find the details and resolve for you? Many thanks, Caroline

Posted 10 years ago

“If you have a voucher you cannot book online. It would be good if this facility was available”

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Posted 10 years ago

Thanks for highlighting this Kevin, it's something we are working to fix. Can you provide us with contact information to help you redeem your voucher? Caroline

Posted 10 years ago

“rob was most helpful. Thank you.”

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Posted 10 years ago

We'll let Rob know. Thanks for your review! Caroline

Posted 10 years ago

“First time for me to use this company to book a golfing break. The experience was very efficient and pain free, the person on the other end of the phone was very helpful and extremely knowlegeable about the products on offer. If the trip turns out to be as enjoyable and trouble free as the booking experience I will definitely be using them again.”

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Posted 10 years ago

That's great to hear, thanks for your feedback. We hope you enjoy your break! Caroline

Posted 10 years ago

“The booking by Ashley was extremely efficient. He knows his products and is a pleasure to deal with! 5 Star treatment from Your golf Travel!”

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Posted 10 years ago

Thanks for your great review! We'll pass your feedback to Ashley. Caroline

Posted 10 years ago

“Not much involvement with sales agent as knew what we wanted. Having got quote I was asked to confirm ASAP as availability was going quickly. Having found and paid for flights through different company (a real pain to be honest), I then confirmed our requirements the same day. That was six days ago... I'm still waiting for official confirmation of my booking! Delay apparently something to do with Ramadam, I was told two days ago, but I'm still waiting....not too happy having committed over £3K on flights.”

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Posted 10 years ago

Thanks for your review and feedback. We do aim to issue all confirmations within 24 hours but at times these can be delayed by local issues. Best wishes, Caroline

Posted 10 years ago

“Quick, reliable and an extensive choice to select from”

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Posted 10 years ago

Thank you for your review, Barry - we hope you enjoyed your time at Heythrop Park. Kind regards, Caroline.

Posted 10 years ago

“Spoke to Barry who sorted everything out for me very quickly and with no fuss at all, great service.”

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Posted 10 years ago

Enjoy your break Peter and our thanks for your review! Caroline

Posted 10 years ago

“Excellent service from start to finish will definitely use again.”

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Posted 10 years ago

Thanks for your review and for choosing us! Caroline

Posted 10 years ago

“Always first class service every time,nothings to much trouble.”

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Posted 10 years ago

Thank you for your review, Denis - have a great time at Ufford Park. Best wishes, Caroline.

Posted 10 years ago

“Rick was so helpful on the phone and efficient with our booking for Rudding Park. Tee times, dinner reservation and confirmation e mail all dealt with in no time at all!”

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Posted 10 years ago

Thanks for taking your time to send us the review. We'll pass on your comments to Rick and thank you for booking with Your Golf Travel. Best wishes Caroline

Posted 10 years ago

“Very quick and easy. Any queries were dealt with quickly and calls returned within a short period of time. Overall, a good experience. Am planning to use again for a Cornwall break soon.”

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Posted 10 years ago

Thanks for your review - we look forward to helping you again! Caroline

Posted 10 years ago

“I was dealt with by Gareth, I went through the details and dates quite thoroughly with him and even did a confirmation summary with him before putting the phone down, When I received the email confirmation a couple of minutes later he had got the dates wrong! I had to phone up again to have him ammend the dates which I thought was annoying to say the least.”

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Posted 10 years ago

Dear Ray, Thanks for taking the time to send us feedback. It's not often that we make administrative errors and regret that you experienced some inconvenience. We hope that you enjoy your break and that you consider us for future travels. Best wishes, Caroline

Posted 10 years ago

“Quick and straight forward, great service.”

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Posted 10 years ago

Many thanks for your positive review! Caroline

Posted 10 years ago

“this is my 8th trip with YGT, always been very professnal, courteous &, cost has always been very competative, would {and do } tell my friends etc how good we are treated. cant see me going with anyone else on our annual golfing trip”

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Posted 10 years ago

Thanks Graham! As ever, we're only too pleased to make your arrangements and wish you a great trip. Caroline

Posted 10 years ago

“Rob was 1st class, rapid response to initial query and then as soon as we had got our act together on dates, all was confirmed and in place with minimum of delay. Thank you.”

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Posted 10 years ago

Enjoy Ireland Mr. Knowlden and thanks for your review! Best wishes, Caroline

Posted 10 years ago

“YGT are so knowledgable and helpful. When they say they will phone back they do and if I can't get the booking I want, they always come up with alternatives. If I have any questions regarding a golf venue, someone from YGT has played and stayed so they can give great advice. I love booking with them as they make everything so easy. Your customer service is great.”

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Posted 10 years ago

Thanks for your fantastic review Helen! We pride ourselves on our product knowledge so it's nice to hear of its benefits first hand. Caroline

Posted 10 years ago

“I have always booked my golf trips to Portugal and Turkey via YGT. This is the first UK short trip that I have booked. I found Paul to be extremely efficient and gave me advice on all the venues that I was looking at. Once a decision on 'place to go' had been made, he had booked it and confirmed everything to me in minutes and called me back to confirm. Great service.”

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Posted 10 years ago

We can't guarantee the weather to be as good as Turkey, but hope you enjoy your first YGT break on home shores. Thanks! Caroline

Posted 10 years ago

“Fantastic service from Glen”

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Posted 10 years ago

“Very profession and prompt service...Thank you”

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Posted 10 years ago

Thank you Mr. Pascos, we hope you enjoy your break! Caroline

Posted 10 years ago

Your Golf Travel is rated 4.6 based on 3,172 reviews