“We have not been customers for very long, so that prevents the 5 star review, but up to now there is not one complaint. The boiler was serviced today. The gentleman was on time, efficient and polite and left no mess - all as arranged. Long may it continue.....”
“Very happy with service so far for annual service. Not had an issue with the boiler but customer service seems good and Victoria was polite and helpful with curtosy call after service.”
“Excellent customer service, easy to speak to someone and not waiting ages. Initially disappointed with adding £5 to my annual renewal but it seems all companies do thus and its the norm”
“It was so easy, but then I want to change the plan and I am not give an option to change plan or to cancel unless I contact you and offices are closed. it would be better if we could change the options.”
Hi Mrs Mulindwa, thank you for your feedback.
You can log support tickets to ask for changes to your account 247 at your convenience via your customer portal and the team will action this for you and update you.
If you need anything further, let us know.
Kind Regards
Caroline
Hi Jo,
Thanks for taking the time to share your experience! I'm glad we were able to assist and get things sorted for you.
Kind regards,
Caroline
AfterCare Team
