“Just renewed for the second year after just having a boiler service within the first year. Great customer service from Adam when on the phone, but still had to haggle to get the same price as last year. I know it is common practice for all insurance companies to do this, just wish it wasn't! Would be 5 stars apart from that”
“Very quick service to repair. Did a very good clean job and a pleasant sociable man. Had Id on view on arriving and went the extra mile by putting covers over his shoes. Thank you”
“Spoke to Peruschka to set up a second CHeating plan. This one for CHeating and boiler of my own home.
This young lady was pleasant and had a professional approach towards setting up the plan.
I hope that I will get the same sort of service if God forbid, I need to call them for repairs.”
“Only really experienced singing up which was easy . I'm dropping one star as communication after joining was minimal. After a month I got a call and I asked when the service happens and turns out it is towards the end of the contract. This clearly serves them, not the customer. Anyway I got it moved forward at least.”
“Very happy with the two dealings I have had with Yourrepare so far.easy to report fault, quick response ,engineer prompt curtiuos also explained clearly what work will be done, would recommend to you to use.”
“Assistant was very pleasant and gentle. Patient too in answering questions and clarifying details. I couldn't quite catch her name but hope you are able to identify her and encourage her.”
“Received my renewal quote from Your Repair. Looked online & found the equivalent product cheaper. Contacted Your Repair & Helpful customer service, dealt with query quickly and efficiently managed to offer new quote. So saved time & effort in switching.”
“Received my renewal quote from Your Repair. Looked online & found the equivalent product cheaper. Contacted Your Repair & they managed to price match & subsequently better their original quote and also that of the one I received elsewhere.”
“I haven't used the repair service yet but the sign-up procedure was quick and painless. The cover offered is far better than my existing provider and the premium is very competitive.”
“Only joined YourRepair less than a month, for my residential home and my Buy to Let property. So far so good. But giving 4 stars as I am such a new customer.
Pick up phone ok, and... speak English! Staffs are helpful.
Please keep it up and don't let me down!”
