Hi,
Thank you for leaving a review. We aim to get an engineer out as soon as possible to you - if you do wish to discuss this further, please do not hesitate to contact us on 0330 223 4422 and we will be happy to help.
Victoria
Aftercare Team
“I telephoned to sign up to Your Repair and although I have no experience of the quality of service, the young lady I spoke with (Sam) was very good. She was thorough and articulate. I hope the service I will receive will be just as good”
Hi,
Thank you for leaving a review! Please log into your customer portal and look in the documents section where you will find the service report!
Victoria
Aftercare Team
“I didn't realise my cancellation email hadn't gone through so when I rang to query the payment. They were most helpful and courteous and sorted it out to my satisfaction”
Hi,
Thank you for taking the time to leave a review. We pride ourselves on customer satisfaction and getting any queries addressed promptly! I'm glad we were able to help!
Victoria
Aftercare Team
“very easy to take out the plan on-line no problems with the web site this is my first purchase with YourRepair,so we will wait and see how good they are if I need to call them out.”
“as I have an older Boiler not every company will cover it nowadays and my current company has put its prices up, while looking for an alternative company I came across 'your repair' which cover Boilers of any age at a more reasonable price,”
“I switched a few weeks ago to YourRepair from British Gas, as I was paying British Gas almost twice as much monthly for fewer services. I don't actually become a YourRepair customer for a few weeks, as my contract with British Gas doesn't end until the end of the month. I didn't experience any difficulties sign up to YourRepair, so I have given them 4 stars.”
“First time I have had to use YourRepair service and when I tried to log in it rejected my password so I telephoned and found a really helpful contact. Engineer booked and password issue all sorted without fuss. To add that extra star I just need the engineer to call to fix my boiler - soon I hope.”
Hi Brian,
Thank you for taking the time to leave a review - we really appreciate it! I'm pleased to hear you have had a positive experience with us up to now! We're here to help when you need us!
Victoria
Aftercare Team