“This is a review of the set up process. I completed this over the phone and it was seamless from start to finish.
I have not used the companies call out services yet.”
“Very good service but n the phone and package fixed for three years is ideal for my requirements and mothers - as old age pensioner it's key to fix price.”
“This is just the beginning. They will be best judged at the time of need. Let's hope for the best!
I think all the reviews on website are taken at the time of registration. I could not see any review which was given after a call out or problem. I would suggest to request a review after completing every year of cover. Those reviews would be true reflection of performance.”
Hi Abdul,
Thank you for taking the time to share your review. We really appreciate your feedback and I’ll be sure to pass it on to our senior leadership team.
Kind regards,
Caroline
Aftercare Team
Hi Michael,
Thank you for taking the time to share your sign-up experience with us! We’re constantly improving our website and portal to make it as easy as possible for you to manage your account so I will pass your feedback on to our development team.
Kind regards,
Charlotte
Aftercare Team
“Just signed up for 2 years for complete home cover without excess. Seems like good value for money compared with other similar comprehensive policies. As with all insurances, the quality can only be ascertained on making a claim.”
Hi Michael,
We’re so happy to hear that you found our products to offer good value for money. We’re proud to be the first company in our sector to offer fixed prices for up to three years. We’re also constantly improving our website and customer portal to make it as easy as possible for you to sign up, manage your account, and log claims online.
Kind regards,
Charlotte
Aftercare Team
Hi Alec,
Thank you for taking the time to leave us a great review. We are always looking at ways to improve our sign-process to make it as easy and hassle free as possible for our customers.
Kind regards,
Andrea
Aftercare Team
“Price of cover seems very good, especially keeping one price for up to 3 years. Just as well, my previous supplier hiked the price up £60 in one year! Will review again if we have to make a claim - let’s hope not!”
Hi there,
We’re so happy to hear that you’re pleased with our prices! We are really proud to be the first company in our sector to offer fixed prices for up to three years no matter how many claims you make.
Kind regards,
Andrea
Aftercare Team
