“I sent an email asking why tha amount went from £16 to £23 , possibly the call out , I don’t know. Also i said that the address needed altering., but had no reply to sort these issues out.
Please let me know how to do this asap.
Kind regards.
John”
“Please find the enclosed profile of my boiler::-Brand new boiler on 1/1/2012. Services every year . On 5/1/2021 signed the contract with British Gas.since then, they had replaced the’ Heat Exchanger’on 23/3/2021 and ‘Flow Turbine +Sensor’ on 5/11/2021. The annual service has been done on 15/11/2021.”
“Set up am account for boiler within minutes. Very easy and very good price. Of course the true test will be when a call out is required. But, for now, happy with the set up.”
“The lady I spoke to was very polite, helpful and obviously knew her Job, made it very simple to start the plan, was completed within ten minutes maximum. Thankyou.”
“Very short sighted pot delay the boiler efficiency inspection for 10 months into the future. The efficiency of operation is a key matter in the winter months and your information on that is silent until you sign up. Not even an opportunity to bring that forward even with a charge?”
“Price on par with majority of others offers same products but still less than British Gas who just raised our price by an extra £100 due to boiler being 1 year older , good defacto rating much better than some others.”
“The agent Eliza was very professional in her engagement with me. All what I needed to know about the cover was elaborated. Thank you for making my switch from my previous provider so easy.”
“Just took out a policy. On your website, which is what attracted me to your company, is the statement:
No more price hikes: Only YourRepair fix your monthly price for up to 3 years, no matter how many home repairs we carry out.
I notice my agreement is only for 12 months and the price is fixed. I appreciate your wording only states “for up to 3 years” but this is misleading if you only intend to offer a fixed price for 12 months as most companies would do that anyway.
Plus I notice you don’t do an annual service until September 2023, nearly 12 months after taking out a policy. But I guess I am covered if there are any breakdowns during the intervening period, still this is a long way off as the boiler is due a service sooner.
Let’s hope you are there for us if and when we may need to call upon you for anything.”
