“The agent Eliza was very professional in her engagement with me. All what I needed to know about the cover was elaborated. Thank you for making my switch from my previous provider so easy.”
“Just took out a policy. On your website, which is what attracted me to your company, is the statement:
No more price hikes: Only YourRepair fix your monthly price for up to 3 years, no matter how many home repairs we carry out.
I notice my agreement is only for 12 months and the price is fixed. I appreciate your wording only states “for up to 3 years” but this is misleading if you only intend to offer a fixed price for 12 months as most companies would do that anyway.
Plus I notice you don’t do an annual service until September 2023, nearly 12 months after taking out a policy. But I guess I am covered if there are any breakdowns during the intervening period, still this is a long way off as the boiler is due a service sooner.
Let’s hope you are there for us if and when we may need to call upon you for anything.”
“Early days having only just registered however so far they have been very efficient and picked up on the Gas Safety certificate immediately which was due in just over a month.”
