“The Gas Engineer arrived between the times stated and also had his ID to show me. Pleasant and courteous during his visit. Only thing would have been nice to have some paperwork to show the boiler had been serviced. However this is an organisational issue.”
Hi Rosie,
Thank you for the feedback. Your service sheet is available on your online portal - please log in and check under Documents!
If you need any further assistance with this, please do not hesitate to contact us on 0330 223 4422 - option 3!
Victoria
Aftercare Team
“Just had my annual boiler service done by one of the corgi registered YourRepair engineers under my fixed 3 year policy. The engineer turned up on the agreed time & date & did the service without any issues. He was very professional & polite & I was very pleased with the service.
He also gave me the relevant paper notice to confirm the service had been completed without any problems.”
“Part of my annual insurance. Engineer was friendly helpful knowledgeable and efficient. He explained exactly what he was doing gave me Verbal status report ! Perfect 👌”
“Adam was very professional explained the policy and answered all of my questions. He was very patient and kind and did not pressure me to buy . Bbecause of his approach ‘was the reason why I brought 2 policies. I will be referring your company to my colleagues and family”
“The engineer arranged a time to suit me. He arrived promptly and conducted the boiler annual service without any fuss, just clean, efficient and quick. Many thanks.”
“Phoned for repair and date for service had a phone call from engineer within minutes. The engineer came the following day on time. Very nice young man (Ian) replaced room stat and carried out boiler service. Very happy with YourRepair.”
“Well impressed with service. Had new room stat fitted and boiler service within 2 days of original call to office. Very pleasant young man (Ian) arrived punctually Very tidy worker.”
“Your Repair just done my annual boiler service, very happy lovely engineer polite and friendly. Good customer service not had any problems with them always quick efficient service.”
“Boiler service first engineer rubbish so I contacted your repair they apologized and said a new engineerwill be appointed and this with great efferentcey thank you for a great service.”
