“Clear and concise explanation and and answers to all questions in telephone call made today . Call handler John was patient with nice telephone manner. Took out cover immediately and felt reassured by answers to all my questions ,”
“I have not used the service yet , so my rating is on signing up for the policy. The adviser Aliza was extremely helpful and explained every thing very clearly.”
“we haven't called out for a repair yet but I have found their customer service is fantastic, always quick to pick up calls and very pleasant and helpful on the phone. Oliver is always patient and efficient with my questions and very kindly offered me a loyalty discount.
we were with British Gas for years but are now gradually transferring our property portfolio with your repair because of how good their service is.
Hope their repair team will be just as good!”
“Good value for money compared to British Gas. Chat service was quick and efficient. Service doesn't start until mid-December so cannot comment further at this stage.”
“You were recommended by my niece, an NHS midwife, and if you look after our NHS staff you must be good. I've only just signed up but it was so easy to do online and everything was clear and straightforward. Great value too. I hope I don’t need to see you until my service appointment but I’m glad I signed up. Also looking forward to getting my Amazon gift voucher!”
“Company picked up quickly, actually spoke to a human being, answered all questions, felt reassured. Assisted me to understand the cover and generally nice to deal with. Not used to these things working so well so I would say excellent overall experience. Thankyou”
“I have been with a competitor for many years but their recent price hikes have caused me to look elsewhere and YouRRepair is the beneficiary. The transfer has been straightforward and I look forward to 3 years of excellent service.”
