Hi Suzy,
I'm sorry that you're unhappy with your recent claim. After looking into this I can see that the repair is taking longer than we would have expected. We understand that the boiler is providing central heating and intermittent, hot water at the moment and we have allocated this job to the manufacturer as we feel that the makers of your boiler are the best people to repair it.
If you wish to discuss this further please email us at aftercare@yourrepair.co.uk
Kind regards
Caroline
After Care Team
“have just signed up with YourRepair to look after my boiler etc.the lady that took my details made it a pleasant and un complicated process. early days for me ,hopefully my boiler will just need servicing but if not i am confident i will behappy with the responce i might need. thankyou”
“Having tried to navigate the Corgi insurance site, this was much simpler to set up, as I could enter my boiler model etc. The price per month was much cheaper than competitors, and had extra options that competitors did not, such as roofing and security/locks.”
Hi,
I'm sorry that you're unhappy with your plan with us. If you could please provide your full name and address details by email, to aftercare@yourrepair.co.uk, we will be more than happy to look into this further.
Kind regards
Caroline
After Care Team
