“I found your application form very easy to complete - obviously a lot of expertise has gone into designing that.
I would appreciate a service visit asap by your crew - if you could please arrange that it would be excellent.
Thank you.”
“Memo to self: Always read the T's and C's in full before signing up. This companies product has so many "General Exclusions" and an "Annual Service" which is only an inspection and safety check, it's not worth having - "caveat emptor"”
“Exceptionally bad service, after the service engineer damaged the meter which is he was supposed to inspect I am told by yourrepair that the "follow on"visit is no longer covered?”
Hi there,
We're sorry to hear you're unhappy with the service.
We are unable to locate your account so please provide us with your full name and address, by emailing aftercare@yourrepair.co.uk so we can look into this further for you.
Kind Regards
Karen
After Care Team
“Just signed up for the Advanced Home Plan 4 for 12 months. Presently, unable to comment on their level of service, as I've not used them just yet. However, I was disappointed to learn that their annual boiler service will not take place until June 2021. Ideally, it should be undertaken before the commencement of Winter.”