“I had a struggle with the online setup but the phone service was excellent, I was accepted and signed up in no time.
I look forward to using YourRepair for my boiler and home service.”
Hi Dorothy,
I'm sorry you had a problem with signing up online, but pleased to hear you've managed to join us. We're here if you need us for anything!
Tom
Aftercare Team
“Our boiler is over 10years old but serviced from day one. That counts for nothing with the big companies. Your repair was so easy to use no issues with age and online set up great.
Even courtesy call. Very happy”
“Registered my first claim in 2 years and told that no service available as claim not reported within 24 hours. This business is not regulated and so there is no independent regulator to oversee its conduct.”
Hi,
Thank you for leaving a review of your recent experience. We’re sorry that you were unhappy with our service.
If you wish to discuss this further please call us on 0330 223 4422 (option 3)
Lorna
Aftercare Team
“As a new customer I can only comment on the offers and sign up process. After getting an unacceptable renewal from British Gas I searched for other gas maintenance contracts. I was attracted to YourRepair because they offer a fixed price for 3 years, unlimited claims, annual service and no excess. Whilst the monthly payment is slightly higher than my renewal price, it won’t change for 3 years so I won’t have to negotiate a discount every year.
The sign up process was quick and simple, nothing complicated.”
“Very very helpful and polite staffs.All questions answer were satisfied.Pleased to join and get excellent service during the cover period.Thanks to Victoria and Donna.”