“ONE STAR for asking
For asking for a review on a 12 month support contract that is literally 10 minutes old ?? Doesn't bode well if this company is misleadingly racking up reviews based on customers' experience of merely spending their money and setting up an account?
All their reviews should be from customers that have actually used their insurance and had a repair carried out. IE at the sharp end of the sales process
I will in fairness review my review when and if I have received a service or made a claim and would recommend others do the same ONE Star until appropriate”
“Pretty straightforward. Reasonable prices too. No faults at at all with buying a cover. Except of course date of first boiler service which is towards the end of contract year. Sounds a bit calculated and crafty. Otherwise let's see what the service is like.”
“Spoke to Mel who confirmed all details about the Landlord Plan which is all set up now...everything made clear lets hope it all is as good as it sounds and for a good price. Leaving British Gas after being with them for many years.”
“I am very disappointed with the service I received.
A week after joining I had a burst pipe and they refused to repair. So I decided to cancel my contract which I received a confirmation on the 3rd of November 2020.
What happen next?
I have just noticed that on the 10th November they took £27 from my account.
This is theft!
Dr Gorine”
“very easy to set up and good value for peace of mind. The final page disappeared too quickly to be able to absorb the information of my cover ie policy number and emergency contact numbers ect,”