“Spent some time comparing the very few companies that provide a complete care package and YourRepair seemed by far the best package for us that offered the same cover as British Gas but for a much less monthly cost. Had to keep checking the detail to "find the catch" but at present cannot see one.”
Hi Lisa Dewar,
Thank you for taking the time to get in touch. I’m sorry to hear your feedback.
We’ve got a dedicated team to help you with that. I’ve passed on your details to them to contact you to discuss further.
Thanks,
Celeste
Hi David Twigg,
I’m sorry to hear your comments. We’d like to take a look into this for you.
A member of the team will be in touch soon to help.
Thanks,
Celeste
“Have only just joined YourRepair, taking out their Landlord cover. Between the customer service agent I spoke followed by the set up itself, it was all very easy, slick and professional. Hopefully the service offered will be the same.”
Hi,
Thank you for taking the time to get in touch. I’m sorry to hear your feedback.
We’ve got a dedicated team to help you with that. I’ve passed on your details to them to contact you to discuss further.
Thanks,
Celeste
“Competent assistance when exploring cover and costs. Efficiently dealt with and not left waiting during call. Highly recommend this company for boiler repairs etc. Thank you for all your help.”
“I'm a landlord with 3 properties that I've had with British Gas for around 3 years. I got so sick of waiting anything from 15-40 minutes to have my calls answered, of not having a clue how many times the tenants had called them out and not receiving any information about the boiler servicing.
I rang YourRepair and was answered almost immediately by a human being with intelligence and empathy. He told me that all repair visits, boiler servicing and gas safe certificates are uploaded to my account which I can access whenever I want. The quarterly charge is £13 per property per month for boiler & heating plan 2 (BGas currently charging £12 per property more for the basic boiler only svce) PLUS I get the gas safe certificates included.
I signed up on 2Nov20 and got a call on 3Nov20 wanting to organise the services and certificates. I'm breathing a sigh of relief, my life is about to get a whole lot easier.”
“just phoned yourrepair who deals in home care for landlord and residency property was very helpful on the phone guided me through everything and very polite spoke to Mel was very helpful. now will wait for the response to any fault
so far i can give 4.5 star if i am happy then will go to 5 star”
