“The representative was pleasant and clear with the information he provided. Good customer service. Even though I didn't want to purchase the plan I did due to the rep pleasant attitude.”
“Great service. I hope it is also easy to contact if you have problem. I’m so disappointed with my past provider, it takes you whole day to contact them.”
“Whilst looking for a company to replace British Gas, YourRepair was one of a number of options rated by a comparison site. Whilst drilling down through websites I felt most comfortable with YR and particularly like the ability to set a future start date. The setup could not be simpler. I'm hopeful and confident that in the event I need assistance it will be available.”
“Excellent.
It's the first time I have taken out such plans and very pleased with how the whole experience went from the initial enquiry to setup.
Special thanks to Carla and John”
Hi Shaun,
I'm sorry that you're unhappy with your plan. We try to be as transparent as we can with all our customers about what is included and excluded in your plan with us. Unfortunately, Trace and Access is something that is not included. Please see your Service and Support agreement for more information or contact our customer service team on 0330 223 4422 and select option 3.
Kind regards
Caroline
