Hello Brian,
Thanks for taking the time to leave a review! I'm glad to hear Adam was able to be of service - i'll make sure he gets to see your kind words.
Tom
Aftercare Team
“i had a visit from Mr D Hawley who came to do my boiler service,he was very helpful and even noticed that my gas main handle was jammed and waited while i rang the correct service
to come and address this should there be a gas leak the emergency handle was jammed ,thank you and is the first person to point this out to me.kind regards ,”
Hi Julie,
Thank you for your review. Our engineers are always there to help and are a great bunch. We're glad that Mr Hawley was not only able to complete your service, but assist with your gas main handle.
Tom
Aftercare Team
“I just bought my boiler and central heating cover. Easy to buy on website and customer service great. Our cover not started but customer service called us to know if all ok with our purchase. That is reassuring and helpfull think to do. Thanks”
Hi Arnas,
Thank you for taking the time to leave us a review. We really appreciate your comments and we're pleased to have you with us!
Tom
Aftercare Team
“Just signed up to a plan It was easy to find the cover I required and the cost is very reasonable. Web site user- friendly even for someone not computor savy although pop up for online live chat a bit annoying !”
Hello,
Thank you for your review, we're glad you've joined us!
We appreciate your feedback concerning live chat, i've passed this to the relevant teams to look into.
Tom
Aftercare Team
“Once I reported the fault on my boiler, it was corrected within 48 hours. The engineer was very polite, friendly and I felt safe. Marvelous service and easy to talk too. Thank you very much for being here for us.”
Hello,
Thank you for your very kind review, we really do appreciate it! I'm glad we managed to fix your boiler promptly. We're always happy to help.
Tom
Aftercare Team
“The young man that came to our boiler soon had it sorted, I was having to keep putting pressure in every day, I was worried i should of done more to mend it myself like bleeding radiators but it wasn’t anything i wasn’t doing. He had to pump something into the actual boiler. It’s awful getting old and having to cope with things so it’s nice to know I have someone to call on to help.”
Hello Linda,
Thank you so much for leaving us a review and it's really nice to hear that our engineer was able to help you out. We're always here if you need a hand!
Tom
Aftercare Team
“We liked the way you rang us to book our yearly service. (Never had this with the other company we used). The young man that did the service was thorough and we felt is was very good job done. Would definitely recommend YourRepair.”
Thank you for your positive feedback, we really appreciate it. Recommendations mean a lot to us so we're grateful for you taking the time out to write us a review.
Tom
Aftercare Team
“This review only covers the sign up process and is not an indication of the service, in respect to any repairs etc, received from YourRepair. This is yet to be experienced. You may want to consider whether other reviews on this site are also provided at this stage.”
Hello,
Thank you for you review. We do offer our customers to review us at various points during their time with us, including after a claim or annual service, as we feel this gives a much more holistic view of our service.
Again, thank you for taking the time to leave a review and we hope we get 5 stars if we hear from you again!
Tom
Aftercare Team
