“Good communications when taking out the policy and good value. The Vaillant boiler service was much more comprehensive than before including safety advice and a gas pressure check. He also cleaned the magnaclean unit which was excluded by previous engineers.
Overall a great service in all aspects.”
Hi,
Thank you for leaving a review of your recent experience. I am sorry that you felt that we are o.t.t with messages and texts, we just want you to be
confident that we are here if you need us.
Lorna
Aftercare Team
Hi,
Thank you for leaving a review of our recent experience. We're sorry that you were unhappy with our service. If you would like to discuss this further please call us on 0330 223 4422 (option 3)
Lorna
Aftercare Team
“Called for a quote and spoke to Donna. Donna was extremely helpful and quick to set up new policy for me and a competitive price. Would definitely recommend.”
“service engineer tony, arrived as arranged, he was very pleasant, explained everthing that he did, nothing was too much trouble for him,
10 out of 10, would recommend him to anyone who needs their boiler serviced/ fixed,”
“Engineer turned up on time after we had arranged a suitable time for both of us, carried out Service and spotted what seems to be like a very tiny leak,all done thoroughly.
Hopefully on his report some action will be taken to fix the leak, rather be without heating this time of the year than winter time if leak gets any worse. Overall very pleased with Service.”
“I’ve been with YourRepair for two years now. I’ve had my boiler serviced twice and had a plumber sent out to repair a leaking radiator. They use contractors but each one has been on time and arranged with no fuss. More than happy with the service.”
Hi Simon,
Thank you for taking the time to leave a review. We're really pleased to hear that you have been happy with our services.
Victoria
Aftercare Team
“I spoke to Victoria first via live chat she clarified a few things for me. I then decided to move forward and purchase a package. I then spoke to Donna on the telephone who was helpful, patient, and very professional. She called me back when we got disconnected due to my mobile signal. Thank you.”
“Friendly & professional service thank you - I get a little nervous with work men coming to the house. However not with your repair always friendly & helpful engineers”
Hi,
Thank you for leaving a review of your experience. I'm glad to hear that you were happy with the engineer and the service he provided.
Adam
Aftercare
“As a new customer, I must say that so far so very good. The staff have phoned me and seem very eager that my time with Your Repair is enjoyable and successful”
