“Just renewed for the second year after just having a boiler service within the first year. Great customer service from Adam when on the phone, but still had to haggle to get the same price as last year. I know it is common practice for all insurance companies to do this, just wish it wasn't! Would be 5 stars apart from that”
“They remind us when our boiler service is due and pass our details on to a nice local boiler company to then arrange a service. All carried out, no problem. And then on renewal they were helpful and lowered their renewal price for me, which saved us £36/year.
Great service so far over!”
“Great service had quick response to my claim, engineer was in touch in less than 24hrs had to wait for part then he arranged time to fit. Engineer was very good clean worker repaired boiler more than happy to recommend yourrepair to family and friends.”
“The sign up process is very straightforward. Follow up call to check if I had any questions and to encourage me to leave this review was a nice touch given the charity donation made for each review. No comment to make about the call out service yet as not used.”
“Have only just signed up with Your Repair,but it was very easy to do so ,I have also had a very pleasant lady ring to see if everything was OK ,and ask if I needed any help.”
“Very quick service to repair. Did a very good clean job and a pleasant sociable man. Had Id on view on arriving and went the extra mile by putting covers over his shoes. Thank you”
“No need for an engineer as yet but signup was smooth and easy via website, customer services followed up with friendly call to confirm all good, very helpful polite and professional.”
“Had no need to call an engineer yet but sign up was very easy on website and customer service phoned to see if I had any queries—very polite and helpful.”
“I've just changed over to YourRepair from British Gas, and it's like a breath of fresh air. The website was very easy to navigate, and the sign up process was very quick and straight forward. Within a couple of days I was contacted by an agent just to see if I had any questions or concerns. In all of my years with British Gas, I have never been contacted by their agents to see if I have any concerns. I just wish that I had switched years ago.”
