“I have canceled my direct debit as I called to report a fault with my boiler, and was told I would be called back and it didn’t happen. Not good for new customers to be dealt with in this way.”
“Excellent service so far. The set up was policy was very quick and took less than 5 mins. I Hope I get the same level of service throughout the policy period.”
“Easy to complete form online, however, was not sure if application had gone through. Contacted helpline, phone answered quickly, operator confirmed application had been received, very polite and helpful.”
“Just taken out my first contract with YourRepair. I found the website easy to navigate with the information I needed being easy to find, clear and concise. I telephoned with a question and the call was answered very quicky by a knowledgable operator who was friendly, helpful and spoke clearly. The contract looks fair and the prices are similar or better than the competitors. I very much like ability to book appointments and manage my documents and account from the website or app. Of course the real test will come if I have a breakdown but, from my experience so far, I feel confident in expecting a good service.”
