“Very good, clear and assuring information available on considering joining YourRepair. Called and spoke to a very helpful advisor also who impressed.”
“Trying to get this insurance online proved so problematic that I had to phone
It does not help to be told that your phone number and postcode are wrong.in other words the usual problems of doing things online.Very frustrating and time consuming”
“Avoid at all costs. I made a genuine error in joining this but Your Repair would not let me cancel. I was forced to keep the subscription for a year despite my boiler being under guarantee for 10 years. At 68 years of age and on state pension I was threatened with legal action. Their call out charge is more than the cost of having my boiler's annual service carried out. An expensive mistake”
“Repair man was sent out quickly enough however when he found fault and had part available to fit within 24 hours this was refused by your repair and instructed I had to wait for the manufacturer to do the repair due to cost so no hot water or heating now until they contact me which is said to be within 2 working days so that will be the whole weekend with no heat no hot water and another 2 days after weekend living with my son who has a life threatening illness and needs to be kept warm and clean Very very very disappointed when pleading with your repair to have a heart over the cost they still refused it’s freezing in my house”
