Name: HSY
Address: Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry, Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry, England
Rating: 4.78

“from start to finish very helpful, been looking for this paper for ages, good price and brought the right glue too, very pleased with purchase.”

Helpful Report

Posted 2 years ago

Hello, Thank you so much for taking the time to leave us this 5 star review. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 2 years ago

“Easy to order and received swiftly.”

Helpful Report

Posted 2 years ago

Hello, Thank you so much for taking the time to leave us this 5 star review. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 2 years ago

“Good, the wallpaper arrived in good time as promised, so yes I was pleased with that aspect of the service, but I was sent two rolls and I only ordered one so if you want the other one back just let me know.”

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Posted 2 years ago

“Excellent service. Very helpful lady dealt with my order and it was good to actually speak with a person on the phone regarding my requirements. Delivery was within the time limit given and it was good that a signature was needed as proof of delivery. The fabric has not been used yet so hopefully everything will be satisfactory.”

Helpful Report

Posted 2 years ago

Hello, Thank you so much for taking the time to leave us this 5 star review. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 2 years ago

“very good It is a pitty that you cann't delivre in the Netherlands”

Helpful Report

Posted 2 years ago

Hello, Thank you so much for taking the time to leave us this 5 star review. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 2 years ago

“Great choice and speedy delivery”

Helpful Report

Posted 2 years ago

Hello, Thank you so much for taking the time to leave us this 5 star review. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 2 years ago

“Excellent service”

Helpful Report

Posted 2 years ago

Hello, Thank you so much for taking the time to leave us this 5 star review. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 2 years ago

“An easy to use website where I found my product almost instantly. Great service and communications leading up to delivery. Very pleased with the blind.”

Helpful Report

Posted 2 years ago

Hello, Thank you so much for taking the time to leave us this 5 star review. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 2 years ago

“Good prices and quick delivery!”

Helpful Report

Posted 2 years ago

Hello, Thank you so much for taking the time to leave us this 5 star review. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 2 years ago

“I top class service . Would buy again from this company”

Helpful Report

Posted 2 years ago

Hello, Thank you so much for taking the time to leave us this 5 star review. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 2 years ago

“Always an amazing experience. Quick delivery, really amazing service, and great products.”

Helpful Report

Posted 2 years ago

Hello, Thank you so much for taking the time to leave us this 5 star review. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 2 years ago

“Rachel was really helpful when I rang to chase my order. The wallpaper is beautiful, delivered as advised”

Helpful Report

Posted 2 years ago

Hello, Thank you so much for taking the time to leave us this 5 star review and for sending the photo's. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 2 years ago

“Prompt delivery”

Helpful Report

Posted 2 years ago

Hello, Thank you so much for taking the time to leave us this 5 star review. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 2 years ago

“Material arrived next day and I was very happy with it for my dining chair covers.”

Helpful Report

Posted 2 years ago

Hello, Thank you so much for taking the time to leave us this 5 star review and for sending over the photos. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 2 years ago

“Easy ordering, friendly customer service when I had to call them. Item was delivered quicker than expected and the product was perfect as per the description.”

Helpful Report

Posted 2 years ago

Hello, Thank you so much for taking the time to leave us this 5 star review. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 2 years ago

“Perfect! Great price, great communication and quick delivery!”

Helpful Report

Posted 2 years ago

Hello, Thank you so much for taking the time to leave us this 5 star review. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 2 years ago

“Do not order from this website!! I ordered rolls of off the shelf cole and sons wallpaper. I used an online calculator to work out the quantity which over estimated and I was left with one unopened roll. Customer services said I could not return this (which they still stock and sell) as it is a ‘made to measure product’. This is a ridiculous policy as it is clearly not made to measure. Totally unreasonable, will never shop here again.”

Helpful Report

Posted 2 years ago

Good morning, I'm sorry that you feel this way, however, just to confirm, as you are already aware, when you placed the order yourself online for this brand, you would have had to agree that this order cannot be cancelled or returned. The notice explaining this is very clear and can't be missed as acceptance has to be confirmed in order to place an order for this brand. As discussed, because you accepted these terms you also accepted that this order cannot be cancelled or returned. Our online calculator will give an estimate and also explains that: 'This calculator can only provide an estimate. Please consult your decorator for a personalised quote based on your room. We cannot guarantee the accuracy as we use general approximations for windows & door sizes as well as cutting/trimming'. We are an independent family-owned UK business that really cares about our customers and for that reason we always make all our policies very clear on our website and we are easily contactable Monday to Friday by email or by calling our customer services team to give advice or take the orders over the phone for customers when they need us. Kind regards, Your Stylish Home

Posted 2 years ago

“Very good experience, contacted by phone and email to confirm order. Kept up to date during curtain production.”

Helpful Report

Posted 2 years ago

Hello, Thank you so much for taking the time to leave us this 5 star review. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 2 years ago

“Great service thanks”

Helpful Report

Posted 2 years ago

Hello, Thank you so much for taking the time to leave us this 5 star review. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 2 years ago

“Easy to order and prompt delivery.”

Helpful Report

Posted 2 years ago

Hello, Thank you so much for taking the time to leave us this 5 star review. We are an independent family-owned UK business that really cares about our customers and we appreciate your kind words, which I will pass on to our customer services team. We look forward to you shopping with us again when you are next looking for something for your home. Kind Regards, Your Stylish Home.

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

HSY Reviews