Zabeel Star Travel and Tourism LLC Reviews

Name: Zabeel Star Travel and Tourism LLC
Address: P.O.Box 8432, Dubai,UAE, Dubai
Rating: 4.13

4.1 Rating 523 Reviews

78 %

of reviewers recommend Zabeel Star Travel and Tourism LLC

Company Reviews

Questions

Metrics

4.1

Based on 523 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

Visit Website

Phone:

+97142560977

Email:

info@zabeeltravel.ae

Location:

P.O.Box 8432, Dubai,UAE
Dubai
8432

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service is okay however they have the ultimate fake advertising. They claim that a visa would cost you AED 300-400 in theor website, once I contacted them and applied they asked for AED 750. I mentioned to them that the ad said something different however they justify it with “Oh but you are from this nationality and it should cost you double”. They ended up sending me the driver for collection who asked for AED 770 instead of the previously given amount of 750. Saying that this is for VAT. I wonder how does VAT work in Embassies too! If you apply through them, my advise is, do not pay them until they bring your passport back, do not do what I did and pay in advance so you won’t end up chasing them to deliver your passport to you, which I still did not receive.”

Helpful Report

Posted 7 years ago

Dear Hussain, Thank you for your review and rating. Please come and collect full refund if what you mentioned is true. We do not charge VAT on embassy Fee check your invoice. Our website say's 750 same as you charged.

Posted 7 years ago

“It was fast and reliable service.”

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Posted 7 years ago

“صراحة تجربة ممتازة جداً والخبرة لها تأثير كبير علي الخدمة المقدمة اتمني لكم من صميم قلبي التقدم والازدهار واخص بالشكر الموظفة المثابرة / Karen Riomalos”

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Posted 7 years ago

“Very professional service . Will come back”

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Posted 7 years ago

“Not delivered on time, and I had to make many calls to get the visa delivered at the end”

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Posted 7 years ago

“It’s good to see the fact that you keep shooting mails with regards to various visas availability & places to visit ..!”

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Posted 7 years ago

“Just deceiving the customers and charging money without providing them correct information and telling different later on just to charge money without providing services.”

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Posted 7 years ago

“We wish you the best”

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Posted 7 years ago

“ممتاز خدمتكم”

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Posted 7 years ago

“They are amazing”

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Posted 7 years ago

“Good”

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Posted 7 years ago

“The multiple entry visa for Muscat for my wife and myself arranged very professionally.”

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Posted 7 years ago

“They have the proper advice regarding the travelling for Tourism purppse, it was the first deal with them, but i will repeat it for the next Journey, Mr. Mohamed Kassem advised me by the good way which enabled me to get Schengen Visa quickly Ms.Karen is so helpful , althought she is so busy but she can manage the requirements of all the office customers Thanks Zabeel Team”

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Posted 7 years ago

“Need to deliver passport free of charge”

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Posted 7 years ago

“It’s excellent service”

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Posted 7 years ago

“Unexperienced / unprofessional”

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Posted 7 years ago

“The service and customer support is not up to the mark. I had very bad experience in getting my Turkish visa. Not recommended.”

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Posted 7 years ago

“Miss Neila is very kind and professional. I will highly recommend travelers to get Zabeel Star services to explore the world.”

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Posted 7 years ago

“Excellent service from Nilla.”

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Posted 7 years ago

“One of the best travel offices I have dealt with and very well treated staff”

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Posted 7 years ago

Zabeel Star Travel and Tourism LLC is rated 4.1 based on 523 reviews