Zabeel Star Travel and Tourism LLC Reviews

4.1 Rating 519 Reviews
78 %
of reviewers recommend Zabeel Star Travel and Tourism LLC
4.1
Based on 519 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Read Zabeel Star Travel and Tourism LLC Reviews
Visit Website

Phone:

+97142560977

Email:

info@zabeeltravel.ae

Location:

P.O.Box 8432, Dubai,UAE
Dubai
8432

Write Your review

Tell us how Zabeel Star Travel and Tourism LLC made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Very good communication good people
Helpful Report
Posted 4 years ago
Service slightly deteriorated with information provided and update on visa receipt. However PRO was great.
Helpful Report
Posted 4 years ago
Services very good
Helpful Report
Posted 4 years ago
No drop only picked
Helpful Report
Posted 4 years ago
Room of improvement
Helpful Report
Posted 4 years ago
thank you for your feedback. We are working on improvement
Posted 4 years ago
Little experience. The information is incomplete. The data is inaccurate. Thank you
Helpful Report
Posted 4 years ago
thank you for your feedback. We are working on improvement
Posted 4 years ago
Good essay
Helpful Report
Posted 4 years ago
I was happy with first service and 2 ND was worst .
Helpful Report
Posted 4 years ago
Well, response in changing the invoice to rad my company name was done but late and the response from the CS was not very helping, or comfortable
Helpful Report
Posted 4 years ago
Thank you for your feedback. We will improve this.
Posted 4 years ago
acceptable
Helpful Report
Posted 4 years ago
For basic visa requests they are fine. They told me I couldn't get a visa put into a second passport whilst using my first passport. I went to another agency who did exactly that - so not the best at giving correct advice.
Helpful Report
Posted 4 years ago
thank you for your feedback
Posted 4 years ago
The agents are super nice and friendly, Ahmed is a really nice guy, but as a company it is obvious your systems/processes aren't automated or well coordinated. Communication internally and to the customer needs massive improvement
Helpful Report
Posted 4 years ago
Changing visa fee structure one week after accepting the applications and payments does not show a strong professionalism. Didn’t proceed at all with the payment, then why delay with the refunds? Had big expectations from you all but much disappointed.
Helpful Report
Posted 5 years ago
Acceptable
Helpful Report
Posted 5 years ago
My passport with visa was ready and I stayed in their office for around 1 hour asking for it and at the end on of the Zabeel team found it in her drawer.
Helpful Report
Posted 5 years ago
You should not charge AED10 for using your payment machine to the client. Why would you charge ? Please let me know
Helpful Report
Posted 5 years ago
Took time more than they informed to bet passport
Helpful Report
Posted 5 years ago
Communication to all your team is highly suggested.
Helpful Report
Posted 5 years ago
Hi thanks to everyone
Helpful Report
Posted 5 years ago
Not delivered on time, and I had to make many calls to get the visa delivered at the end
Helpful Report
Posted 5 years ago
Zabeel Star Travel and Tourism LLC is rated 4.1 based on 519 reviews