Zalando SE Reviews

Name: Zalando SE
Rating: 3.07

3.1 Rating 219 Reviews

53 %

of reviewers recommend Zalando SE

Company Reviews

Questions

Metrics

3.1

Based on 219 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Write Your review

Tell us how Zalando SE made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Zalando SE 5 star review on 8th April 2025

Jane

Zalando SE 1 star review on 13th June 2024

Aleksandra

Zalando SE 1 star review on 3rd January 2024

Zalando SE 5 star review on 6th January 2021

Suzana Hong Roque

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cheap good quality and great delivery service. A massive thumbs up from me.”

Helpful Report

Posted 8 years ago

“Lot of items and brands. Delivery and return goods free. Good attention”

Helpful Report

Posted 8 years ago

“Quick delivery of goods and easy to order”

Helpful Report

Posted 8 years ago

“My order arrived promptly and was easy to collect. The clothes were a grrat fit”

Helpful Report

Posted 8 years ago

“Received wrong item, called customer service, asked me to send the item back via the free return postage and send a photo of the postage receipt, my money was refunded immediately. Super customer service.”

Helpful Report

Posted 8 years ago

“Love the range of products.”

Helpful Report

Posted 8 years ago

“Fast and efficient service”

Helpful Report

Posted 8 years ago

“order and delivery was all okay and you have the possibility to give back goods for 100 days”

Helpful Report

Posted 8 years ago

“easy to order, easy to return, good communication,”

Helpful Report

Posted 8 years ago

“Good range, pricing and delivery service.”

Helpful Report

Posted 8 years ago

“Extremely fast experience from beginning to end, excellent customer service and lovely product.”

Helpful Report

Posted 8 years ago

“Better deal on the item I ordered than elsewhere on the internet, prompt delivery - included in cost due to the price of the item. Item arrived well-packaged and undamaged. This particular experience with them was 5/5 and was my first time ordering from them.”

Helpful Report

Posted 8 years ago

“Fantastic range of quality products with very dependable delivery and a simple site. There is also a very easy return system”

Helpful Report

Posted 8 years ago

“Diverse options of clothes. Their own brand is good quality and affordable.”

Helpful Report

Posted 8 years ago

“Zalando have daily promotions that are always of interest from high to low end clothing, familar and unfamiliar I am always excited to open their emails. In addition ordering and delivery service is excellent.”

Helpful Report

Posted 8 years ago

“Return policy: One can return the product for free and get a full refund (price + initial shipping costs)”

Helpful Report

Posted 8 years ago

“Ottimo prezzi consegna velocissima...”

Helpful Report

Posted 8 years ago

“fast delivery and fast return, price for every type of wallet”

Helpful Report

Posted 8 years ago

“Recently bought a track suit for my young grandson good quality nice colour and very prompt delivery”

Helpful Report

Posted 8 years ago

“Great choice and prices”

Helpful Report

Posted 8 years ago

Zalando SE is rated 3.1 based on 219 reviews