“I ordered on Jan 16. It is now Feb 25. Still no product. After 3 emails, they told me it would have to gone from their supplier..in China. This is the second time I have had trouble with this company. If you don’t have it in stock..don’t sell it and say will be shipped within 5 business days. Don bother..save your money. Order from someone else.”
“Ordered a skull decanter it came and was super small which could have been forgiven if it wasn't pre used....took out of the package was wet inside horrid smell”
“Ordered a birthday present 4 months ago and never received it!! I just got off the phone for the second time with their incompetent courier service (who do not even attempt to deliver the package or leave a card to say they tried!!). There was one 'attempted' delivery a few months back, they made me pay another 10$ fee to resend it, then the exact same thing happened again... "attempted delivery". i have asked for a refund but they told me to call their courier service! Can you freakin beleive that!”
“Terrible. Took 2 weeks of email back and forth with different people to still not have it. I spent $40. I got sent two tracking number links and the last one was sent yesterday saying it was delivered. Obviously still suspicious I went to my front office. Went back to mailbox. Finally just opened an inquiry w the USPS calling it a theft. I've never had a package misplaced in nearly 2 years living here. I shop a lot lol. Awful and worse still demands for refund were met with these two links. I'm opening up a complaint with BBB. DO NOT ORDER OR WASTE YOUR TIME AND MONEY.”
“Just found out my Xmas order wont be shipped until Xmas. They did offer me 30% off of a future purchase. Why would I want to buy another product from a company who cant supply my original purchase or have the decency to let me know they dont have it especially when I paid for expedited shipping!!! Bad business across the board!! No thanks!!!”
“Spent seventy dollars on a watch end of July. It is now toward the end of August a full 25 calender days and it say my order has not even shipped and they won't return my communications. Still says my order is pending even though it should have been here weeks ago.”
“I order a phone case 24 calendar/18 business days ago, it should have been "produced" and shipped in 12. I see that I got charged for a state tax that I live in, as well as by a metropolitan city that is only 4 hours away from me. It has yet to arrive and they are no longer replying to my emails. WTF kind of business is Zapps running out of Dallas & Europe?”
“I understand the long wait for the shipment, however once I received my tee shirt, the quality is terrible. The shift is thin and flimsy tee shirt material, and the image transfer was off center and crooked. I contacted Zapps about a return and I never heard back. Probably because I stated I did not want to pay a return shipping cost. Im stuck with a cheap tshirt that cost way too much for the cheap quality. I did love their items, but I now know the quality doesn't match the image you see in the ad.”
“Awful customer service. My order was unfulfilled after 20 days, and the employee wrote a sob story about how they were unable to complete the transaction.
This is in direct contrast to their website, where they give a clear timeline for production and shipping. Save your money.”
“I just checked the tracking number to see when I get the gift I ordered for Xmas. Shipped on the 15th of December. According to the tracking number my package is still in. China and wont get here until after the 1st of January.
This should be noted in your website.
Never again”
“Paid for 2 day shipping and still 10 days later product has not shipped and I've emailed 4 times with no response. Read all the other reviews looks like a scam company. Do not buy from them. Im already canceling with three bank.”
“Garbage. Everything I ordered is so cheeply made. For the amount of money I spent I figured I was getting quality items. And that would be a big fat no. Also it was missing an item and it said it was with the shipment. Save your money and don't buy anything from this place.”
“I ordered a bag and it arrived a month and over and when I opened it. It smelled like it was shipped with a dead animal and trying to get them to send info to return it has been Hell. And it's coming to”
