“This is the worst delivery I've ever experienced. I still have not received the package because UPS tries to deliver it during work hours. Other carriers just leave it at the door. They say they've made their final attempt. So I still have no package. Also they are saying I owe another $60.78 in duty fees. This should have been charged at point of purchase. The final attempt has been made and they have not left an address where I can pick it up. How do I get refund. This is wrong. You also accepted the order without checking if the shirt I ordered was in stock. What is going on at zero?”
“Didn't get my shipment. It looks like it went back to you guys don't know the reason. Hope you can fix the problem, I was really excited about my hoodie but now I'm just disappointed.”
“Sweatshirt is not great quality. I ordered the “heavy” it’s cheap and thin. I emailed them when I got it and asked to double check if it was the correct one. No response. Not worth the money. I mean with taxes and shipping it was 80 bucks.”
“Be careful buying signed decks from these guys. 2 out of the 3 in this order came smudged. Not sure if it's the paint pen or just carelessness with how they are packing orders. This also happened with previous orders as well. They aren't using poly bags to ship...just plastic wrapping. As much as I love acquiring signed decks I'm done until this gets better. It's just wasting good money.”
“Board snapped on day 1. Emailed customer service last week and have had no response after their initial reply. Recently started skating again after almost 20 years. Used to skate Zero decks and remember them being very strong. This deck had great concave and was easy to flip but was much more flexible than I would have expected. The hardware sunk really far into the board for the amount of torque applied. Cracked in front of the rear trucks after 3rd kickflip on flat ground.”
