“I was sent this email to review my purchase. I did great purchasing, so that’s awesome. I understand it’s probably pretty busy so I haven’t seen my board and according to the shippers, it hasn’t shipped yet. So I can’t review much other than my side of the story. Here I sit at the front door waiting patiently for my deck to figure out if I can be pumped or disappointed. Let’s hope for the best and a nosebleed.”
“The decks were amazing but the packing for shipping wasn't great. End up with a number deck tearing through the plastic and rubbing paint off both ends of the board. Not kewl for the price that was paid. I still love the decks. Just please better packing next time.”
“I love this sweater. Been a big fan of zero since I was a kid. The fit is great and it’s super comfy. I put it through the wash and hang dried it. But the skull was ruined.”
“Happy with the product, but was surprised when I received an additional $50.00 fee when the package arrived at my house. I was unable to find anything on your website regarding this fee. A heads up would be appreciated.”
“Zero skateboards will always be a top choice. That’s said, the shirt I order was not in stock and when I was offered to chose another “option” I received no response back. I did receive a refund for the shirt. The embroidered misfits crew neck sweatshirt is comfortable, but definitely runs small and slim for a size large.”
“I like this board, but I wish Zero made more of their graphics in 7.875". I also expected them to ship my order on the next business day. I paid for 4-day shipping, so I expected to have my board in 5 business days (before leaving for a skate trip), but I didn't get it for 7 business days.”
“Unfortunately, the wrong socks were sent. My friend received white socks with a black skull instead of the black glow-in-the-dark socks I ordered. They are nice, but not what I ordered and it’s too late to exchange them.”
“Usually I love ordering from Zero, everything comes on time. This time I'm having an issue hearing back about my order regarding a return. Disappointed in the customer service.”
“Let me start by saying, I’ve been a fan since the mid 90’s when Zero first started & I like to rep their gear still too this day… But they need to step up their game when it comes to quality control on their hoodies, lately the sizing has been very unpredictable. One order will fit fine & the next might fit like something from Baby Gap, even if its a size XL. I when I emailed them about this, I requested to EXCHANGE for a XXL not RETURN it. …But I just got a notification for a refund after sending the hoodie back… So, oh well. No Misfits Hoodie for me. So please get some consistency with your sizes please.”
“This Gabriel Summers deck is amazing! I love the graphic and shape. The packing job def could of been better, there was barley anything to protect the deck while in transport from west coast to east coast. Also wouls of been nice to get at least one sticker when ordering straight from the site.”
“For an 80 dollar hoodie I expected way more for my money. It's not super thick or heavy. Its cool yes but, don't expect the quality to be better than others half the price. Paying for the name alone.”
