“Happy with the product, but was surprised when I received an additional $50.00 fee when the package arrived at my house. I was unable to find anything on your website regarding this fee. A heads up would be appreciated.”
“Zero skateboards will always be a top choice. That’s said, the shirt I order was not in stock and when I was offered to chose another “option” I received no response back. I did receive a refund for the shirt. The embroidered misfits crew neck sweatshirt is comfortable, but definitely runs small and slim for a size large.”
“I like this board, but I wish Zero made more of their graphics in 7.875". I also expected them to ship my order on the next business day. I paid for 4-day shipping, so I expected to have my board in 5 business days (before leaving for a skate trip), but I didn't get it for 7 business days.”
“Unfortunately, the wrong socks were sent. My friend received white socks with a black skull instead of the black glow-in-the-dark socks I ordered. They are nice, but not what I ordered and it’s too late to exchange them.”
“Usually I love ordering from Zero, everything comes on time. This time I'm having an issue hearing back about my order regarding a return. Disappointed in the customer service.”
“Let me start by saying, I’ve been a fan since the mid 90’s when Zero first started & I like to rep their gear still too this day… But they need to step up their game when it comes to quality control on their hoodies, lately the sizing has been very unpredictable. One order will fit fine & the next might fit like something from Baby Gap, even if its a size XL. I when I emailed them about this, I requested to EXCHANGE for a XXL not RETURN it. …But I just got a notification for a refund after sending the hoodie back… So, oh well. No Misfits Hoodie for me. So please get some consistency with your sizes please.”
“This Gabriel Summers deck is amazing! I love the graphic and shape. The packing job def could of been better, there was barley anything to protect the deck while in transport from west coast to east coast. Also wouls of been nice to get at least one sticker when ordering straight from the site.”
“For an 80 dollar hoodie I expected way more for my money. It's not super thick or heavy. Its cool yes but, don't expect the quality to be better than others half the price. Paying for the name alone.”
“I love most the things I buy from zero and I know they said there was a chance I might get the same board and I did wish there was away to return one to get a different one buy I guess it is what it is”
“Super bummed I just got the same board 2x. Thought the whole bail out package was more like a mystery box. But I guess the warehouse guy got lazy lol. Still in love with zero forever. Just super disappointed that I didn't get two different graphics is all.”
“The boards are really good but Don’t pay for 3 day shipping because I did it and it come 1 week and 1/2 later so it’s not work to pay the $15 also don’t buy the wheels they are not good ones.”
“I got the 2 decks for 80 deal and was disappointed with what I got. That's the risk though. The decks are fine, nothing wrong with them. Just not a fan of the designs I happened to get.”
