Zippity Reviews

Name: Zippity
Address: 1167 Massachusetts Ave, Arlington
Rating: 4.84

4.8 Rating 2,184 Reviews

97 %

of reviewers recommend Zippity

Company Reviews

Questions

Metrics

4.8

Based on 2,184 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

8608087099

Location:

1167 Massachusetts Ave
Arlington
02476

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the convenience the most, but the quick, clear communication is really wonderful. I can ask questions about recommended service, by email or text, and know I'll get a response with little delay.”

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(DRTC) - Posted 6 years ago

“Great techs, great support from Nico, great job on my car. Thanks!”

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Posted 6 years ago

“Always great service. Team is polite and knowledgeable. Love being able to discuss over text!”

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(Fidelity - Merrimack) - Posted 6 years ago

“I was going to pass on having my car serviced because I didn't think I could leave it for the full day. I let Nico know what my situation was, and he made it work for me. It was super easy and saved me time. Now I don't have to take time out of my weekend to do it.”

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(56 Roland) - Posted 6 years ago

“overall service was what I expected.”

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(Waters Corporation) - Posted 6 years ago

“I like the convenience of having this at work! Although I had a little trouble with the website, the chat window responsiveness was fantastic.”

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(Schneider Electric) - Posted 6 years ago

“Loved the convenience and close communication from the Zippity staff!”

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(Timberland) - Posted 6 years ago

“My keys were returned to the wrong locker. I was able to get my car because I was the last one leaving work and whoever had my key in their box left it on the counter. It was not a great feeling to open the locker to an empty box. And luckily I work with trustworthy people and no one took my car from the parking lot when my key was sitting out in the open...”

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(New England Center For Children) - Posted 6 years ago

“I really enjoyed the constant communication and reports!”

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Posted 6 years ago

“That was the easiest and most effortless vehicle service experience I have ever had. I downloaded the app and had someone from Zippity get in touch with me within 15 minutes. I had tried to get a service appointment at my local mechanic and they couldn't squeeze me in for 3 days, so the instant availability Zippity provides was a more than welcome relief. I loved the easy-to-follow instructions, quick response time, regular updates, and overall excellent quality of customer care throughout the whole process. The convenience and quality of this service can't be beat and I will absolutely be working with you guys again. Thanks so much for making my life easier and allowing me to have one less stop on my crazy commute home!”

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(15 Guest St. Garage - Brighton) - Posted 6 years ago

“Overall great service! A bit on the pricier side but you're paying for convenience and I get that. I'd still do it again.”

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(Fidelity - Merrimack) - Posted 6 years ago

“You can not beat the convenience of this service.”

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(Waters Corporation) - Posted 6 years ago

“Easy...Being a member in good standing of the Procrastinators Club of America, I put things like this off until I come close to "throwing a rod" or "seizing my block". I'm really not that bad, but I do tend to put things off. This service was easy and fast.”

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Posted 6 years ago

“Loved the updates and follow-up--all good!”

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(Dartmouth College) - Posted 6 years ago

“I like the convenience of the service provided right here at work and the notifications to let me know what's going on with the service.”

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Posted 6 years ago

“I think its very convenient- would definitely take advantage again”

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Posted 6 years ago

“The process was extremely easy, and I was sufficiently made aware when my appointment was and when my vehicle was finished. I was even pleased with the inspection of the vehicle to let me know that one of my brake lights was not functioning and needed to be replaced.”

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Posted 6 years ago

“I would definitely use Zippity again. Between the convenience and the super friendly, non pushy staff, I had a great experience.”

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Posted 6 years ago

“easy, fast, convenient. I have already recommended your service to several people in my group!”

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Posted 6 years ago

“Great communication, fast & efficient. Good value. Will definitely recommend to friends and work colleagues.”

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Posted 6 years ago

Zippity is rated 4.8 based on 2,184 reviews