Zippity Reviews

Name: Zippity
Address: 1167 Massachusetts Ave, Arlington
Rating: 4.84

4.8 Rating 2,184 Reviews

97 %

of reviewers recommend Zippity

Company Reviews

Questions

Metrics

4.8

Based on 2,184 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

8608087099

Location:

1167 Massachusetts Ave
Arlington
02476

Write Your review

Tell us how Zippity made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just took too long to get in 3+ weeks! Service was 5”

Helpful Report

(Dartmouth College) - Posted 1 year ago

“I like the convenience.”

Helpful Report

(DHMC) - Posted 2 years ago

“I little clunky when scheduling only because it doesn't tell you what box number or allow you to map exactly where your car is initially when scheduling which seems more efficient.”

Helpful Report

(DHMC) - Posted 2 years ago

“We finally got the parts from Porsche and did good work”

Helpful Report

Posted 2 years ago

“It was great! I really enjoy the communication with Zippity they always keep me in the loop. I do hope the $90 wipers are as good as the price. I think that was expensive.”

Helpful Report

(DHMC) - Posted 2 years ago

“My service was great! It was nice to get my car done while working instead of spending hours at the shop on my day off!”

Helpful Report

(DHMC) - Posted 2 years ago

“report is very helpful. the service definitely makes life easier. my coworker used the service with me for the first time”

Helpful Report

(DHMC) - Posted 2 years ago

“Unfortunately the parts for the planned repairs were not available during the first appt date. So a second appt was scheduled and it was discovered that some of the parts received were not the correct ones. Therefore a third repair date will now be necessary next week. On a positive note, I appreciate the thorough inspection during which necessary repairs were determined. Your reps are always courteous and helpful.”

Helpful Report

(DHMC) - Posted 2 years ago

“It would be great to get a tighter appointment time (vs 8-5p, showing up at 5:30....”

Helpful Report

Posted 3 years ago

“Straightforward and I haven't had any issues since having my tires switched. Thanks Zippity!”

Helpful Report

(Adimab) - Posted 3 years ago

“Overall very good detail and a big improvement! Some grit still remaining in crevices/cupholder corners from my detail though”

Helpful Report

(Home Service RI) - Posted 3 years ago

“Service performed as expected, wouldn't have even noticed they came with how clean and quiet they were. Downside is I didn't get my initial 12-point inspection report until the service was over, so I wasn't able to ask questions while a tech was available”

Helpful Report

(Home Service MA North) - Posted 3 years ago

“Overall great experience being my first time using you guys. wish you coulda repaired my radio lol but everything else was great.”

Helpful Report

(DHMC) - Posted 3 years ago

“We had a few false starts (2 other appointments that didn't get the job done) but finally was able to get my car serviced.”

Helpful Report

(DHMC) - Posted 3 years ago

“The service was great. The communication was great. Unfortunately due to technician availability our service had to be pushed out a week would be only "issue".”

Helpful Report

(DHMC) - Posted 3 years ago

“The technician did a good job and wore gloves and a mask When he was inside the vehicle but it was a little off putting to see him continually spitting around the vehicle while he was working outside installing a battery. I probably wouldn’t have given it a second thought if we weren’t going through times of Covid 19 and the spreading of the virus.”

Helpful Report

(Home Service MA North) - Posted 3 years ago

“major reason for not very good is that they did not complete service during quoted hours. they did contact me late in the day asking if I wanted to wait until 5:30 or reschedule another day that week. Otherwise service was fine.”

Helpful Report

(DHMC) - Posted 3 years ago

“Zippity is very convenient, but some of the work I had asked for in the notes field was not done and the tires were not inflated to the correct pressure. I did get a credit when I pointed out that it hadn't gone as expected. I appreciate the credit, but still there is some room for improvement.”

Helpful Report

(Dartmouth College) - Posted 4 years ago

“Very good service. Prompt with plenty of good communication. One minor thing--one of tires was missing the valve stem cover afterwards and was at a lower pressure than the others (37 vs 41). Otherwise, a great experience.”

Helpful Report

(DHMC) - Posted 4 years ago

“Good services”

Helpful Report

(Hypertherm) - Posted 4 years ago

Zippity is rated 4.8 based on 2,184 reviews