Zippity Reviews

Name: Zippity
Address: 1167 Massachusetts Ave, Arlington
Rating: 4.84

4.8 Rating 2,184 Reviews

97 %

of reviewers recommend Zippity

Company Reviews

Questions

Metrics

4.8

Based on 2,184 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

8608087099

Location:

1167 Massachusetts Ave
Arlington
02476

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with the service I received. A slight problem occurred due to technician error, however they offered to send someone out to our house in the morning to fix it, so excellent customer service.”

Helpful Report

(Dartmouth College) - Posted 4 years ago

“..........”

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(Cisco Systems - Richardson) - Posted 4 years ago

“convenient services at work. quick and easy, good experience”

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(Fidelity - Merrimack) - Posted 4 years ago

“Thank you!”

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(Dartmouth College) - Posted 4 years ago

“It was nice to be able to have the service here at work.”

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(Fidelity - Smithfield) - Posted 4 years ago

“The oil change went as expected. It was convenient and affordable. I appreciate the mints as a thank you and promotion but would rather not get them next time.”

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(Fidelity - 2 Destiny Way, Westlake) - Posted 4 years ago

Hi Garet! Thanks so much for filling out our survey and providing your feedback. I've made a note in your account to have my techs hold off on the mints for your future services. Thanks and have a good day!

Posted 4 years ago

“Easy process and very convenient.”

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(DHMC) - Posted 4 years ago

“it's a bit pricy”

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(Staples) - Posted 4 years ago

“couldnt find my car at first at the end of the day. It was a bit farther away from where is parked it than usual”

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(Dartmouth College) - Posted 4 years ago

“Great experience. One issue though. The Tire Pressure sensor what off on my way home after my Zippity Service. For my Honda Civic, I believe you need to reset the tire calibration in order to clear the warning. It would have been helpful to have this cleared prior to departure.”

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(Fidelity - Merrimack) - Posted 4 years ago

“They kept me informed and explained why my breaks were not doing well after having them replaced only 4 months ago”

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(DHMC) - Posted 4 years ago

“See the service history. Oil was overfilled, but addressed immediately. Also the $15 front of the car cleaning was great.”

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(DRTC) - Posted 4 years ago

“Should have a sign or painting on ground for parking”

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(Frito Lay - Plano, TX) - Posted 4 years ago

“First time using the service, I little pricy but make up for convenience. It would be nice for the extra money a quick vacuum with no charge would be nice. I would definitely use the service again”

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(Fidelity - Merrimack) - Posted 4 years ago

Author didn't leave any comments.

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(DHMC) - Posted 4 years ago

“I noticed rear passenger side tire had a rubbing mark all over as if it was run over a side walk berm. Not sure why...other than that service was good.”

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(Fidelity - Smithfield) - Posted 4 years ago

“Quick service!”

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(Staples) - Posted 4 years ago

“I was excited to have the convenience and access to a certified mechanic while at work. The service went well but apparently I wasn't given all the details of my diagnostic. So, the work I had done did not fully resolve my CEL indicator. I was taken by surprise when I had to reach back out the next day to get details on why the CEL came back on after the work was complete and found out that there were 4 additional codes I was not advised on initially. The team was responsive to my requests but I was disappointed the "full evaluation" wasn't complete. I appreciated the quick follow up but feel disappointed in the process. I'm not sure I would use the service again but perhaps I will try the detail portion of the service when it comes back online. Great concept and customer service (Nico) just a little lacking on execution.”

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(Frito Lay - Plano, TX) - Posted 4 years ago

“Overall it looks Great to me so far as per the notes emailed. Though I don't have detailing yet on the oil condition. How was old oil condition and which synthetic new oil was used but rest seems great!! I will observe more once I drive more. Thx”

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(Staples) - Posted 4 years ago

“I thought it was good. Although I did feel a bit "flooded" with communications. If you had washed the windows as a bonus, it would have been great!”

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(Frito Lay - Plano, TX) - Posted 4 years ago

Zippity is rated 4.8 based on 2,184 reviews