Zippity Reviews

Name: Zippity
Address: 1167 Massachusetts Ave, Arlington
Rating: 4.84

4.8 Rating 2,184 Reviews

97 %

of reviewers recommend Zippity

Company Reviews

Questions

Metrics

4.8

Based on 2,184 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

8608087099

Location:

1167 Massachusetts Ave
Arlington
02476

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very goodvery goodvery good”

Helpful Report

(Polycom) - Posted 4 years ago

“As always, I enjoy the convenience of having car care performed during work! My only feedback is that my steering wheel was very sticky after the service for some reason.”

Helpful Report

(Dartmouth College) - Posted 4 years ago

“Good Timely updates and informative diagnosis. Drive felt weird after service as if my wheel alignment was messed up.”

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(Raytheon Tewksbury) - Posted 4 years ago

“I like the worry free option that zippity offers.”

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(DHMC) - Posted 4 years ago

“have to come back to complete the work, two week wait.”

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(TJX - Marlborough) - Posted 4 years ago

“Drop off location is too far from buildings, but other than that the service itself was great!”

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(TJX - Marlborough) - Posted 4 years ago

“Service was good.”

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(Raytheon Tewksbury) - Posted 4 years ago

“I'd appreciate the whole team for my first experience with Zippity. Even though there is a minor issue occurred during the AC filter replacement for my vehicle, but the service team is so efficient and quickly has it been fixed the next day.”

Helpful Report

(400 Riverpark Drive) - Posted 4 years ago

“Initially, I was very pleased with how smooth the process was and how convenient this option for vehicle maintenance was to my busy schedule. Although the next day, I noted a pretty serious mishap after receiving my vehicle back, which is why I have ranked this only "Good". I must admit though that the way Nico (Customer Service Rep) and the team (Techs) handled this issue when I brought my car back to them was exceptional and gave me the confidence that they stand by their work and own up to any mistakes that were made. These follow-up actions are what makes people return even after an unfortunate initial experience.”

Helpful Report

(DHMC) - Posted 4 years ago

“Overall very pleased but I would have liked to have had the headlights rechecked after the battery was replaced to see if they needed further repair. I did find that they are still dim.”

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(DHMC) - Posted 4 years ago

“Quick and easy”

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(Amica Mutual Insurance) - Posted 4 years ago

“It was nice and easy! I enjoyed the convenience!”

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(TJX - Framingham) - Posted 4 years ago

“I like it . Having my car fix while working .”

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(20-36 Crosby Drive (Crosby Center)) - Posted 4 years ago

“Very easy and convenient. A bit pricey though, even a little less would make it likely I would use again. As it stands, I'm not sure I would use again as even with a $15 off coupon it was more expensive than other places.”

Helpful Report

(TJX - Marlborough) - Posted 4 years ago

“Hello, This is my second or third service with zippity. I have noticed on each occasion TPMS is not correctly configured. As soon as I get the car back and drive home I notice TPMS light comes on. May be something your technicians need to take care of. Other than that service is good. Thanks, Rashmi”

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(Fidelity - Smithfield) - Posted 4 years ago

“thanks zippity”

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(Fidelity - Merrimack) - Posted 4 years ago

“Love this service!”

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(DHMC) - Posted 4 years ago

“It was really good. Very convenient. My car is making a loud noise though which is concerning. Nothing showed up in the health report. Not sure what to do with this.”

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(Staples) - Posted 4 years ago

“Following were the issues after service - 1. Yellow light stopped working where headlight left bulb was replaced - Fixed by reconnecting the wire when visited again. 2. Couldn't clean windshield on highway in snow due to empty coolant- Was not filled on service/not told. Minor but caused issue to me due to snow time. 3. After Tire rotation getting an wheel alignment issue now - Understand that there is no equipment to fix this onsite. I can ignore this. 4. Glove compartment left hinge responsible for slowly opening it was not connected back. - I can ignore this too. Overall its a good service except few minor things.”

Helpful Report

(Staples) - Posted 4 years ago

“Great- only would look forward to having my car back right when it's done.”

Helpful Report

(Amica Mutual Insurance) - Posted 4 years ago

Zippity is rated 4.8 based on 2,184 reviews