“The chair looks brand new! The instructions for assembly were very clear and easy to follow. The videos on the website showing how to adjust the chair were extremely helpful as well.”
“Last two BTOD Chairs worked great. This one comes with different height adjustment. Won''t hold height. Useless. This one is going back! Seems to have different mechanism. POS.”
“Pretty easy to set up. I work remote so sitting in it a lot of the day and it's great. Should have bought one sooner. If you're concerned about it being refurbed, don't be. I was but I trusted the reviews and they were right.”
“Overall good. There was a bit of cosmetic damage on the arm rests. I don't know if that was part of being refurbished or if it was damaged during shipping. Otherwise, everything was great. I didn't report the damage to BTOD so I can't fault them. Great chair, great price and reasonably fast shipping.”
“Love the overall ergonomic support this chair gives especially the adjustability of the arm rests and the lumbar and back support. Only complaint is a liitle more padding in the seat would be great for all day sitting comfort. Chair is very well built overall though and has a great warranty.”
“Chair appeared as brand new, but the cylinder did need to be adjusted as the chair would slowly drop when sitting in it. Customer service was quick to respond to email with a link to a video on how to make the adjustment, and the chair is now like new.”