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Refurbished Steelcase Leap v2 by BTOD, Black Frame Reviews

4.7 Rating 896 Reviews
My wife loves her new office chair. Rolls effortlessly and has great back and lumbar support.
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Posted 4 years ago
Without looking really close you would never know this chair is a refurb. I am enjoying it greatly. Honestly, I could tell a difference between this proper ergonomic chair and my old one the very first day. I feel much better no matter how long I use it.
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Posted 4 years ago
I almost returned this as it just wasn't as comfortable as I'd hoped"¦.. But after watching the adjustment video I quickly got it dialed in for a perfect fit. Easy, no tool assembly and in perfect condition. Steelcase quality"¦ affordable and so comfortable!
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Posted 4 years ago
My first chair had some issues where the tilt action was grinding which didn't feel or sound very good when attempting to recline. Reached out to support, where Janet quickly issued me a replacement chair. They even sent the replacement chair before asking me to ship back the old one which ensured there was no period of time where I was without a desk chair. The replacement chair was issue free and functioned exactly as expected! 5 star for upholding their warranty in a timely manner and ensuring I received a good working chair. I would recommend BTOD to my friends and colleagues!
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Posted 4 years ago
It's a good chair! it's kind of scuffed up, but I'm not trying to impress anyone. I also couldn't adjust the chair height when I first set it up. I messaged them and they sent me a video telling me how to pull off the seat cushion. It required I have a crazy long screwdriver.... who has a screwdriver over a foot long? so I had to purchase one... Then! After I removed the seat cushion... I discovered I needed a special screwdriver to loosen the screw which freed up the seat height adjuster... So I mean, all that annoyance aside, the seat is serving me well.
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Posted 4 years ago
Chair as promised. And great customer service. Thank you BTOD!
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Posted 4 years ago
the seat is like concrete.
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Posted 4 years ago
I'm 5'3" and this chair is perfect for my height! Being able to adjust the arms, seat, and lumbar support is wonderful. Steelcase Leap V2 chair is pretty comfortable as well. As much as an office chair can be anyway.
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Posted 4 years ago