“I purchased a ComfortBilt pellet stove a year ago which worked well and exceeded my high expectations. The burn pot recently developed a small crack and I contacted a Customer Service rep. Following a friendly conversation a new burn pot was sent to me free of charge. Although the small crack did not affect performance, I appreciated the quick, hassle free response and continue to enjoy the warmth my stove provides me in my barn.”
“The burn pot is doing so much better than the other deformed pot. Thank you. We are loving our stove. I love that after a month, I can clean it out and only have about one quart of ash. Love it. Richard”
“even after eliminating fresh air intake and basically using stove on low (manual) setting i still go through burn pots due to cracking at about 1 a year. Tried the steel pot, warped out of shape.”
