“this is the second replacement that I have had to get. both the original and the next one that I got cracked along the bottom and the ring that fits over the igniter tube came loose from the weld. So far the last one that I purchased is holding together as it should. Almost through January, we will see how it does until I shut it down for the year. I forgot to mention that this is the second winter for this stove. We Love how it keeps our home nice and warm day and night.”
“Awesome support by the team member. Provide very clear directions and sent me a copy of info to help me with ignition of our stove!
I have called a couple of times in the last year and very satisfied each time with the Comfort Bill team members!
Thank you very much,
Jack Monroe”
“While I'm very please with your burn pots, the ultimate stand-out is your customer service team. They have been outstanding with their help and reliability in sending the correct part every time. You've got an excellent team and product.
Rich Park”
