“I do wish the igniters were designed to last longer. While I understand there is a more expensive option, considering that it could take 7 to 8 months before starting up the stove again, I think the warranty should be specific to ignitions not time. Just my opinion. There is a flaw in the design as well. The igniter burst to what is the size of a pellet or bb then must have arc’s to the stove and blew out the fuse. This happened while the pot was in full flame thus causing a lot of smoke. I think the exhaust fan should have some sort of backup where it would continue to exhaust. You basically are in full panic to read the manual and find out why the power stopped, pull a fuse, put in a new one and resetting to get the manual operation in the exhaust. Hard to do when the stove is still lit and smoking. Likely a one off as I have had igniter failure but it never tripped a fuse before.”
“Expensive price for the part. The part goes out after 1000 lights. Which is every 4-5 months for us. It's our main source of heat for our old farm house. If we knew this, we wouldn't have bought the pellet stove. We have talked with customer service and they say to put it on a thermostat and it still didn't help. It is what it is now.”
“After the replacement for the new one I bought, it appears to be working correctly. This is the third year I have had this heater and I have put two or three igniters in. Other than the igniters going out everything seems to be great.”
“When I called customer support, I was told I needed to provide proof of purchase for our pellet stove, which I did. A few days later I received a new igniter in the mail and we installed it. We did a trial run with it, and it worked fine. As our heating season isn't until October or November, we will definitely be using it then. Our order process was smooth with no problems. Actually looking forward to the heating season, that's how much we like our new pellet stove.”
“Igniter was received and installed with little effort. Only problem is I expected to last more than one winter. Still waiting for stainless steel fire pot.”
