Thank you for your lovely review 💕
We’re delighted to hear the Macaron Drip Cake made such a wonderful gift and that you were told it looked beautiful and tasted delicious ✨
It’s always lovely to know our celebration cakes help create special moments, even when they’re sent from afar. We’re so pleased your gift was so well received 💛
Thank you for choosing Cutter & Squidge. We look forward to helping you send many more thoughtful gifts and celebrate many more special occasions 🎂🎁💕
Thank you so much for your lovely review 💕
We’re so happy to hear the Macaron Drip Cake looked just like the picture and that it fed everyone well ✨
It’s great to know you enjoyed the flavour too 💛
We hope to bake for you again very soon 🎉
“Cake was bland, no better than supermarket bought cakes. Macarons were dry and crumbly. Personalisation failed to save in the order due to website issues so rather than call me to ask why it was blank they just sent the cake out without it. Really?!? When the cake costs over £80 you can't be bothered to make a quick phone call.”
Thank you for taking the time to share your feedback. We did our best to communicate, clarify the issue, and make things right, and we really appreciate you letting us know your thoughts. You’re always very welcome to reach out to us at hello@cutterandsquidge.com if there’s anything more we can do to support you.
Customer Experience Team 🍰
“The ordering process was easy, and the cake was ready on time, which made everything stress-free. I would happily order from Cutter & Squidge again and would highly recommend them to anyone looking for a high-quality celebration cake.”
“Cake looked beautiful but the sponge was quite dense and heavy. Cake didn't taste freshly made. It had the texture and taste as though it had been refrigerated for a few days. Guests didn't particularly like it and wanted to know who made it.”
I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.
