“Cake looked beautiful but the sponge was quite dense and heavy. Cake didn't taste freshly made. It had the texture and taste as though it had been refrigerated for a few days. Guests didn't particularly like it and wanted to know who made it.”
I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.
“Arrived on time. Looked as good as the pictures and tasted lovely. I was a little worried that it may arrived damaged due to the shards of chocolate but it arrived in pristine condition.”
I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee
