I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.
“The cake looked beautiful, arrived exactly as promised with clear delivery updates and in carefully protected packaging so that it arrived in perfect condition. My only criticism (and all fifteen of us who ate it agreed) was that it was too sweet, with a very heavy frosting, hence the four, rather than five stars. But, served with fresh fruit and ice cream and half the amount of cake, it would have been perfect. Would order again, would just serve differently.”
“The medium size is quite large for our party of 10 as its quite tall too. It took us days to finish. Should be brought out from fridge to room temperature before serving 1-2 hours to enjoy the icing.Cake was great quality and a show stopper. Will order again though likely a smaller size.”
