Hi Alison! Thank you for sharing your review! If you are ever not happy with an item, please email our customer happiness team at yourbestfriends@decorsteals.com so we can assist you! Enjoy your day!
“If I could rate this a zero, I would. They are poorly made and it almost looks they painted yellow on the edges instead of raw wood which I would have prefered. I was supposed to use these as decoration at my daughters wedding, but now I can't. It's too much trouble to return and I bought 2 sets. Very disappointed.”
Hi Donna, We're so sorry to hear this has happened! We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!
“This was the first and LAST order I will do from Decor Steals! I was so excited for this purchase! I knew exactly where in my home this would go. This was a terrible purchase! See pictures below! It was 'half done', pieces were cracked or damaged - I even saw the pencil marks used to cut this wood. I am so disappointed! I am pretty sure I could have made this piece by myself and done a FAR better job! I wrote Decor Steals about this issue a few days ago; no response as of yet.”
Hi Kelly, We're so sorry to hear this! Our customer happiness team has sent you an email response from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!
“They were very cheaply made and the wood still had the words on it that you could read- looked like the were made by my 10 year old and not something I would ever put in my house”
Hi, We're so sorry to hear this! Our customer happiness team has sent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!
“Very cheaply made. Can see nails. Paint looks like it was just thrown on very messily and in a hurry. The bigger one is 2 inches bigger all over than stated. I live in California so to send it back would not be worth what it would cost. Not sure what I will do them now. Definitely not worth $60!!!”
Hi Heather, Thank you for sharing, we're so sorry to hear this! If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo so we can make it right for you. It's important to us that you're happy with all your experiences with us! Enjoy your day!
