“i liked them, would have preferred the whole thing to be stained instead of painted brown. there were parts that were stained. i ended up painting over the painted parts with white.”
Hi, Thank you for sharing, we're so sorry to hear this! If you are ever not happy with an item, please email our customer happiness team with a photo of the item at yourbestfriends@decorsteals.com so we can make it right for you! Enjoy your day!
“I was so excited to get these, and have loved everything else from this company, but these arrived with sloppy paint dripping on the inside, nail holes and looking like a 3rd grader threw them together. So very disappointed!”
Hi Amber, Thank you for sharing, we're so sorry to hear this! If you are ever not happy with an item, please email our customer happiness team with a photo of the item at yourbestfriends@decorsteals.com so we can make it right for you! Enjoy your day!
“I just received the product and was excited to display it. Took a few second to figure out how to un-Nest them. What I received was a heavily painted mess. Wood was jagged in spots and they even painted over a sticker that was on top of the product. The pictures on the site do not show what I received. Extremely disappointed. I will be sanding it down to make it look halfway decent.”
Hi Joann, We're so sorry to hear this! Thank you, we really do appreciate your feedback! We see our team has taken care of you! We’ve passed along your comments to our team, it’s important to us to improve wherever we can and that you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com
HI CT, We're so sorry to hear this has happened! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Have a great Day!
“I bought these earlier in the year and they are nested and I can’t figure out how to separate them. Is there a trick or what can I do to take them apart??”
HI Michaela, Thank you for sharing, we're so sorry to hear this! If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com so we can make it right for you. It's important to us that you're happy with all your experiences with us! Enjoy your day!
